Route Sales Manager

Joel Wiley Howard

***** **** ** * **** Palm Beach, FL. 33412

253-***-**** *********@*******.***

Work History

**/**-*******, ********* ***** Manager, Gold Coast Linen, West Palm Beach FL

• Acquire new contracted customers in B-to-B sales.

• Tailor and manage rental programs to each client’s individual need.

• Prospect and identify new business opportunities in designated cities. 05/21-02/23, Route Service Manager, Gold Coast Linen, West Palm Beach FL, Partner company to Service Linen Supply, Job transfer

• Manage Route Managers and their daily interaction with their customers.

• Manage route operations, logistics, and billing.

• Renew customer contracts, mediate customer issues, customer retention, and inventory management.

01/20-04/21, Key Account Manager, Service Linen Services, Renton WA

• Managed customer experiences and interaction with the company

• Managed customer questions, disputes, and billing issues

• Managed inventory, customer spend, and customer contract accountability.

9/15- 01/20, Account Executive, Aramark Uniform Services, Tacoma WA

• Prospected and sold contracted accounts B to B in an assigned territory.

• Generated Business by cold calling and in field prospecting

• Lead sales process with larger accounts

11/09-9/15, District Manager, Aramark Uniform Services, Tacoma WA

• Managed, hired, trained, coached, and supported route sales representatives in their daily quotas and duties.

• Consistent district rankings in the top 25% of Aramark for six years

• Coached and managed two Route Sales Representatives to reach #1 in the regional rankings.

1/09-9/09, Outside Sales, Smith Brothers Farms, Kent WA

• Outside door-to-door sales of membership and weekly delivery of products/ Event sales and consulting

3/08-10/08, Inside Sales, Entellium, Seattle WA

• B to B inside sales of CRM

• Managed and sold accounts in the U.S. and Europe

• Selected as top opportunities and licenses sold. 6/2005-3/08, Route Manager, G&K Services, Renton, WA

• Route Manager- Managed, hired, trained, coached, and supported route sales representatives in their daily quotas and duties. 7/99-6/2005, Route Sales Representative, G&K Services, Renton, WA

• Route sales representative –Responsible for the delivery, billing, customer service, communication, and weekly rotation of products in each account. 98% retention national list/ multiple RSR of the Quarter Awards

1/95-7/99 U.S. Navy, Alameda CA

• Engineering officer of the watch 600LB main steam plant as an E-4

• Turn to Petty Officer which delegated duties to 12 enlisted personnel. Achievements

• Navy Achievement Medal

• Route Sales Representative of the Quarter for (4) quarters

• Route Sales Representative customer retention above 98% in a region with less than 80% retention Market Center wide.

• Route Sales Manager of the Quarter

• Ranked #1 District Manager out of 435 for the Quarter.

• Ranked #1 and #2 Account Executive in Washington for four years.

• Ranked along with 3 total Account Executives Nationwide for executing sales every week in the year.

Education

BYU Idaho

• Bachelor of Science Degree in Applied Business

Pierce College, Lakewood, WA

• Associates of Arts and Science

Global Network Technologies

• Microsoft MCSE

• A+ Certified/ Microsoft Certified System Engineering

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