Administrative Assistant
Resume:
Lorena Ingram
Mobile Number: 951-***-**** Email: ************@*****.***
Professional Summary
Administrative assistant with experience performing a variety of technical tasks relative to patient care while being attended to in emergency services during highly emotional and volatile situations. Interaction with highly skilled medical staff such as physicians, nurses, firemen, policemen and EMT’s, and interaction with various departments within Kaiser’s network (pharmacy, technicians, custodial).
Skills
Schedule appointments for patients-family medicine, internal medicine, psychiatry, pediatrics, general surgery, urology and treadmills in cardiology department.
Schedule transportation for patients-home, rehabilitation facility, assigned hospital (persons not covered by Kaiser insurance).
Page specialty departments to physicians for new consultation to hospital.
Process patient admission request to hospital.
Communicate to nursing staff the bed assigned to admitted patients.
Activate codes on overhead page within hospital for appropriate physician (code blue, code hemorrhage, code stroke).
Assign patients checking in to ER to appropriate physician for specific need of care.
Verify insurance- medical and psychiatric coverage within Kaiser network and non-Kaiser insurance.
Contact facilities for placements of patients to bed and arrange for transportation to assigned room.
Work History
Kaiser Permanente 07/2001 to Present
Ward Clerk Transcriber-schedule appointments, schedule transportation for patients, page specialist, activate codes, assign patients to physicians, contact facilities for placements, verify insurance, add insurance to patient file,
Allstate 08/2000 to 07/2001: Receptionist-Responsible answering phones, greeting customers, setting up appointments with agents, filing of insurance policies and making copies, and maintain records for expiring policies to notify insurance agents.
Education
High School Diploma:
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