* Prepare load plan and weight and balance.
* Prepare NOTCH.
* GSC- Ground Security Coordinator.
Prepare TSA audit.
Prepare FAA audit.
Implement new regulation from TSA and FAA as requested from the company
Training of various vendors.
Record retention of flight documents.
Prepare monthly reports.
Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and
government regulations.
Implemented departmental and organizational procedures to maximize output.
Delivered high level of service to customers in effort to build upon relationships for future
Developed successful team-building initiatives to motivate team members.
Terminal Supervisor Polar Air Cargo - New York, NY 02/1995 - 09/2007
Trained staff on material handling processes to reduce shipping times.
Oversaw shipping and receiving activities.
Answered 6 calls per 8 hours shift to answer customer questions.
Improved customer satisfaction by finding creative solutions to problems.
Prepare load plan and weigh and balance
Prepare NOTOC
Manifest cargo documentation.
Customs clearance for aircraft departure.
Prepare Crew and passenger manifest.
Aircraft handler.
Load planner and weight balance
NOTOC
Prepare flight dossier ( flight plans and weather charts )
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Load Planner World Wide Flight Services ( WFS) - Jamaica, NY 10/1988 - 09/2003
Trained 6 employees on best practices and protocol while managing teams to maintain optimal productivity.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Liaised with customers, addressed inquiries.
Managed daily operations by supporting continuous delivery of excellent services and care.
Prepare cargo documents for Customs clearance.
Cargo acceptance from truck dock.
© Forklift operator. ( 5000Ibs, 25000 Ibs )
© BOB tail truck
* Aircraft Tow truck.
© GPU
* ACU
© ASU
* Lower deck loader
Main deck loader ( FMC )
Belt loader
© Stairs truck
* LOAD PLANNER/ WEIGHT AND BALANCE.
* NOTOC
Aircraft handler ( unload and upload )
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—._ Education and Training