Sales Floor Follow Up

Sasha Sanoguel

910-***-**** *****.*********@*****.***

Education

Associates of Arts Expected May 2024

Coastal Carolina Community College Jacksonville, NC

Northside High School June 2020 Jacksonville, NC

Work experience

Receptionist September 2023 – April 2024

Tri-Century Eye Care Southampton, PA

Assist Patients Over the phone to Schedule, reschedule, and cancel appointments.

Contact patients about their upcoming appointments and remind them of what is needed for said appointment.

Scheduling patients’ follow up appointments, by utilizing the eClinicalWorks software.

Arrived patients for their appointment, while also checking insurance eligibility

Coastal Carolina Neuropsychiatric center Jacksonville, NC January 2023 – September 2023

Assist Patients Over the phone to Schedule, reschedule, and cancel appointments.

Contact patients about their upcoming appointments and, reminding of what is needed for said appointment.

Budgeted patient account balances and copays.

Assembled patient referral tabs when needed.

Communicated with patients regarding their telehealth appointments by providing them with their required link.

Scheduling patients’ follow up appointments, by utilizing the eClinicalWorks software.

Recommended open appointments to patients when provider had openings on their schedule.

School Age Teacher

Excel 11 Swansboro, NC November 2022 – January 2023

Collaborated with other teachers to create lesson plans each week.

Drove students to and from school in the morning and afternoon.

Designed activity plans for students aged 5-11

Facilitated lessons on manners, respect, and self-confidence for students aged 5-11

Ensured cleanliness of classroom environment by cleaning and sanitizing based on center’s guidelines.

Apparel Associate August 2022 – November 2022

Victoria Secret Jacksonville, NC

Maintained cleanliness of apparel on sales floor and assisted customers with finding items

Unloaded freight and restocked sales floor with new inventory.

Completed sales transactions for customers at register by cash and card.

Waitress

Mandarin Asian Bistro Jacksonville, NC November 2019 – January 2022

Completed sales transactions for guests at register by cash and card.

Prioritized manager duties throughout the shift when needed, Adding, and cashing out tips, running report.

Supervised restaurant while owners were out of work.

Introduced and upsold new menu items to guests

Maintained cleanliness of restaurant front of house and restrooms

Trained new hires on the menu, policies, and customer service tactics.

Assisted guests over the phone and organized To-Go Orders.

Cashier April 2020 – August 2020

Family Dollar Jacksonville, NC

Maintained cleanliness of sales floor, restroom, cash register, and stock room

Assisted with unloading freight, organizing inventory, and stocking sales floor.

Completed sales transactions at register by cash and card.

Skills

Certifications: Microsoft Office, Medical terminology

Technology: eClinicalWorks; Electronic medical record system to access patients health records for appointments, testing

Contact this candidate