Customer Service Data Entry

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Tammy Harriott

Huntsville, AL ***** • 931-***-**** • *****.********@*****.***

Experienced dependable individual with over 10 years of experience is seeking a position in the Transportation Industry – Willing to Relocate. In addition, I would like to utilize my knowledge and enable the use of my excellent customer service skills along with my knowledge in the transportation arena. Great team player, attention to detail and excellent communication skills. Interacts well with others; seamlessly cooperates with internal and external customers and departments.

SKILLS AND QUALIFICATIONS

o Ability to understand and follow oral and written instructions. o Flexible and able to adapt to all situations; quick learner o Clean driving record (no traffic citations in last 10+ years) o No at-fault traffic accident in last 10+ years

o Ability to carry out assigned route in a timely fashion o Database Data Entry, Office Equipment, Record Keeping, Filing, Scanning o Computer skills including detailed knowledge of Microsoft Word, Outlook, Excel o Excellent Communication and Customer Service Skills; Troubleshooting/Problem Solving, Complaint Handling Clarksville-Montgomery County School System 9/2005-8/2018 Cafeteria Monitor

o Monitor student behavior and special needs children; identify problems and suggest changes in methods and procedures; train personnel in operational procedures Jarmon Transportation 7/2016-8/2017

Airport Shuttle Driver

o Drive civilian and military patrons to and from the Nashville Airport o Maintain constant contact with dispatcher

o Keep track of passenger pick-ups and drop-offs

o Respond to and resolve passenger inquiries and complaints o Help passengers with luggage

City of Clarksville Parks and Recreations 8/1998-8/2016 Front Office Assistant

o Greet visitors, answer phones, assist customers in filling out forms o Provide customers with identification cards

o Compile customer information into Parks and Recreations’ database o Take payments and perform cash reports at the end of work day o Organize and file customer forms

Clarksville Montgomery County School System 6/1998-3/2015 School Bus Driver

o Pick-up and drive students to and from schools safely o Transport students and faculty to field trips or sporting events o Maintain a clean and mechanically-sound bus daily o Obey all traffic laws and maintain students’ safety at all times o Maintain safe environment for student by enforcing rules of conduct and responding to emergencies 2 P a g e

Tammy Harriott

Huntsville, AL 35810 • 931-***-**** • *****.********@*****.*** EDUCATION

2000-2001 Draughons Junior College Paralegal Studies Clarksville, TN 1990-1993 Austin Peay State University General Studies Clarksville, TN LICENSES

5/1998-Present

Commercial Driver's Licenses

Class B

ENDORSEMENTS

Passenger

School Bus

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