**** ***** ******; Dyersburg, TN *****
**.*********@*****.***
Cell:731-***-**** or Home: 731-***-****
JO LYNN HILLSMAN
EDUCATION
American InterContinental University
Associates Degree, Business Administration, May 2011
Tennessee Technology Center, Newbern
Diploma, Medical Administrative Assistant, June 2008
Dyersburg High School; Dyersburg, TN
Graduated 1996
CERTIFICATIONS
GENERAL OFFICE ASSISTANT INFORMAITON PROCESSING
Tennessee Technology Center, 8/2008
CUSTOMER SERVICE
Star Center, 12/2019
SKILLS AND
COMPETENCIES
Effective time management skills
Ability to learn on the fly
Effectively manage ambiguity
Skilled with Microsoft Office Suite
Exceptional customer service skills
Ability to compose and proofread business documents
Familiar with medical ethics, terminology, and transcription
Auditing of business documents for accuracy and completion
Ability to monitor office equipment to ensure proper working condition
Handling routine clerical functions to include compiling and assembling information for dissemination
EMPLOYMENT
CONTRACTING AGENT, LIVEOPS
11/2020 – 4/2021
LiveOps Contracting Agent for Bath and Body Works