Data Entry Customer Service
Resume:
CLAYTON FLOYD
CONTACT
[J 225-***-****
DX] floydclayton1 @gmail.com
SKILLS
« Customer Service
e Networking Basics
« Operating Systems
« Microsoft Office
* Communication
e Data Entry
e Managing/Leadership
e System testing
© Critical Thinking
« Time management
* Team building
« Maintenance management
e Quality Oriented
Detail oriented
e Organization
e Quality Control
e Painting
e Food handling
e Patient dietary management
e Scheduling
¢ Nutrition
e A/C maintenance repair
REFERENCES
Available upon request
PROFILE
A quality-driven individual specializing in operations management, organizational
development and expansion, strategy development, and team leadership. A proven
track record of developing business plans and building relationships with clients to
grow a strong customer base as well as providing quality patient care in hospital
settings.
WORK EXPERIENCE
Director of Dining Services June 2020-November 2023
Lake Sherwood Village
4101 Plaza Tower Drive
Baton Rouge, LA 70816
* Managed work schedules an assigned duties for staff
* Managed all kitchen staff including supervisor and executive leadership team
* Ensured that the quality and hygiene for the department met the Department of Health standards
* Observed and evaluated employers within the department
* Ensured that the budget for the department was detailed, in order, and followed
* Responsible for hiring quality employers
* Responsible for ensuring all catering parties were properly staffed and on-time to all events
Production Manager 2009-2020
Our Lady of the Lake
5000 Hennessy Blvd
Baton Rouge, LA 70808
* Began as a utility worker in 2009
« Eventually promoted to Supervisor
e Promoted to Production Manager in 2011
« Managed work schedules and assigned job duties for staff daily
« Managed all utility staff on main campus and satellite kitchen, including the
Sous Chef and the other supervisors in the department
« Managed the offsite campus cafe’ in its entirety
e Ensured that the quality and hygiene for the department meets the Joint
Commission and Department of Health and Hospital standards
« Observed and evaluated employees within the department
« Managed, monitored, and kept logs on all equipment in the department to
ensure that the equipment is performing to standard
« Responsible for rounding throughout the hospital to ensure that patients are
receiving the best quality foods that meet their dietary needs
Contact this candidate