Christine
Kaplan
SPECIAL SKILLS:
n Typing n Office Administration n Proofreading n Transcribing
n Bookkeeping n Business Administration n Small Business Owner n CRM Software n Organization n Filing n Data Entry n Time Management n Multi-tasking n Workday n Microsoft 365: Excel, Outlook, Word n Microsoft Teams & Zoom Meetings WORK EXPERIENCE
Prestige Lexus
Ramsey, NJ 06/2021–Present
Administrative Assistant and Receptionist /
Secretary
§ First point of contact at a luxury car
dealership
§ Greet customers with a positive and helpful
attitude
§ Bookkeeping tasks
§ Processing daily financial reports
§ Assist office manager with confidential
matters
§ Workday
§ Cross-trained to work in service department
§ CDK accounting software
§ Cashiering of all deposits
§ Creating spreadsheets and logging car sales
and customer details in Excel
§ Receptionist and customer service duties
§ Liaise between departments and customers
§ Clerical responsibilities such as filing
§ Keeping accurate database in Excel of
customer, sales, and vehicle details
§ Incoming and outgoing mail including UPS
§ Preparing legal client contracts and entering
data into PSI reports and creating RDRs
§ Maintaining log of customers utilizing
Microsoft Excel and elite CRM Software
§ Knowledge of DMV (title, plates, registration)
§ Notifying customers (email, phone call)
§ Event planning
§ Create bids for vendors
§ Planning meals for 130 employees every
Saturday, Holiday, and specialty event
§ Department representative in monthly
meetings with all other department
managers
§ Creates presentations on ways to improve
the dealership
§ Transcribes meeting notes
20 Terrace Avenue
Hasbrouck Heights,
NJ 07604
**********@*****.***
EDUCATION
Middletown Beauty School, Middletown NY 07/1993 – 03/1994 Graduated with a NYS Cosmetology License
Katherine Gibbs Secretarial School, New York, NY 08/1986 – 06/1987 Graduated with a degree in Secretarial Sciences
SPECIAL SKILLS:
§ Notary Public
§ Typing, transcribing, emails
§ Answering phones
§ Office Management
§ Microsoft Office 365
Hair it is/Volpe Nails
Highland Mills, NY 2016–Present
Stylist, Assistant
§ Haircuts, Blowouts, Hair color, Highlights,
Perms, Relaxers and updo’s
§ Working with clients of all ages
§ Managing appointments
§ Working as a team
§ Problem solving
Christine’s Creative Designs
Highland Mills, NY 1998–2016
President, Owner, Operator
§ Managing and operating a state-licensed
business
§ Adhered to OSHA and Department of
Health regulations
§ Bookkeeping
§ Payroll
§ Accounts payable and receivable
§ Inventory
§ Ordering supplies
§ Human resources/employee management
§ Hiring/firing employees
§ Client services
§ Booking appointments
§ Calendar management
§ Hairstylist/colorist
§ Ensuring customer satisfaction
Paneth, Haber, and Zimmerman Accountants
New York, NY 1992-1993
Administrative Assistant to
Managing Partners
§ General administrative duties in the auditing
department for a major accounting firm
§ Organizing meetings
§ Keeping track of hourly billing
§ File management
World Communications (Worldcom)
New York, NY 1989-1992
Administrative Assistant to the Executive Director of Sales Eastern Region
§ Supported the director of sales and 13 plus
sales staff from Maine to Florida
§ Generated monthly sales reports
§ Notary Public
§ Making travel arrangements
§ Submit and reconcile expense reports
§ Filing all correspondence
§ Creating business letters
§ Typing sales proposals to
potential customers
National Art Industries
Allendale, NJ 1987-1989
Administrative Assistant to the Owners and
Support Staff
§ All general office
administrative duties