Ashley Reeves
Murrieta, CA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Shimmit
Clerical-Corona, CA
November 2022 to March 2024
Customer service representative
Answering and forwarding phone calls
Data entry
Accounts payable
Accounts receivable
Making sure sure that clients had information that they needed
Making work orders
Client Advisor
Monarch Shores Treatment Center-Trabuco Canyon, CA
April 2019 to November 2022
SEE BELOW under BHT/ADMISSIONS COORDINATOR
BHT/Admissions Coordinator
Watershed Treatment Program Inc-Boynton Beach, FL
February 2017 to May 2018
-- ADMISSIONS COORDINATOR: I was responsible for obtaining clinical and insurance
information from patient and/or family member. At that point I had to get patient
pending and gather travel information. From the initial phone call until they
walked in the front door of the facility I had the responsibility of documenting
information and keeping patient on the right track.
-- As a BHT I was responsible for observing and reporting patients' behaviors, med pass and counts, Q10's,
Q15's, and Q30's. I also had to do one on ones. I transported patients to and from outside meetings and
to any other place patients may need to go. I have facilitated groups and made sure all patients were
out of their rooms and to group on time. I also had to provide: client care support services which includes
medication monitoring, weighing clients, taking vitals, drug screens, etc. Client supervision support,
housekeeping support, client receiving support, facility security support and general support services.
My job pre-requisites include: good judgment, common sense, speak and comprehend functional English,
great reading skills, good writing skills, great verbal communication, good analytical skills, good computer
skills, and excellent stress management skills. I work well under pressure and consider myself to be a
team player.
Physical abilities include: carrying 10-15 pounds or more, push/pull, bend squat for extended periods of
time, walking (stairs included) standing (for extended periods of time as well) I have no problem with
being outside or exposed to the elements for extended periods of time either.
** CPR certified and HIV and Disease
Control courses have been taken
(I've also worked as a BHT for Behavioral Health of the Palm Beaches for some time)
Receptionist
Maurici's Salon-Lake Worth, FL
January 2016 to May 2017
• Scheduling and rescheduling clients
• Maintaining salon and keeping it clean at all
times
• Washing and drying towels, capes, tools
and supplies used by the stylists
• Stocking shelves (both front and back of
salon) and making sure color and other
supplies are always sufficient
• Assisting stylists when needed by sweeping
up around them, grabbing supplies and
often washing, rinsing and conditioning their
clients' hair
• Placing orders and keeping track of
inventory
• Keeping clients content and comfortable
by making them coffee, tea and sometimes
grabbing lunch for them
• Calling and verifying appointments a day in
advance
• Daily bank runs (making deposits and often
making change)
• Weekly payroll
• Opening register at the beginning of each
working day and closing it out at the end
of the day (making sure cash, checks and
credit/debit card transactions matched
the amounts in the computer
• Sending a daily activity and finance report
to owner via email ( he was often in another
another country)
• Taking care of personal matters for owner
while he was in town and out of town
Customer Sales Representative
Rush Tech Support-Lantana, FL
May 2016 to February 2017
My responsibilities at Rush included: making outbound calls and basically selling
virus protection software to customers, taking payments and setting the client up with a computer
technician.
Accounts Payable/Receivable Clerk and Office Assistant
T3 Energy Services-Jennings, LA
May 2007 to May 2011
I was not only an Accounts Payable/ Receivable clerk for this company but also worked at the front desk
as the secretary/ customer service rep.
Multitasking was an extremely important skill to have while working for this company. I not only had to
take care of the accounts payable/receivable side but also had to welcome clients as they came through
the door - being able to answer any questions they had in regards to their accounts. This was a multi-
million dollar company that required me to have working knowledge about the oilfield and the products/
services that we sold. I was the friendly face that welcomed each and every client.
I had to know my way around the office and all of the equipment/technology that was in it. My
responsibilities at T3 were endless, often working until the early morning hours of 3:00am, etc.
Assets/Skills
Properly matching invoices to purchase orders
Direct calls appropriately
Submit data in various forms into electronic systems
File, copy and faxing for multiple departments
Maintain office facility
Means to operate basic office equipment, complete general office work and route incoming materials
Copying experience
Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
Implement and improve changes in procedures immediately
Knowledge of word processing and spreadsheets
Eagerness to take on anything from small internal administrative tasks to high profile requests
Succeed independently with tasks
Education
N/A in Science of Nursing
Louisiana State University at Eunice - Eunice, LA
September 2003 to May 2006
High School Diploma
Midland High School - Midland, LA
August 1998 to May 2003
Skills
• Substance Abuse
• Microsoft Word
• Customer Service
• Microsoft Powerpoint
• Typing
• Microsoft Office
• Microsoft Excel
• PeopleSoft
• Microsoft Outlook
• Data Entry
• Administrative Experience
• Microsoft Access
• Behavioral Health
• Crisis Intervention
• Accounts Receivable
• Group Therapy
• Outbound Sales
• Behavioral Therapy
• Conflict Management
• Mental Health Counseling
• HIPAA
• Google Suite
• Sales Experience
• Telemarketing
• Motivational Interviewing
• Customer service
• Organizational skills
• Office experience
• Microsoft Office
• Administrative experience
• Computer skills
• Communication skills
• Typing
• Clerical experience
• Front desk
• Cash handling
• Accounts receivable
• Microsoft Access
• Conflict management
• Behavioral therapy
• Telemarketing
• Cold calling
• Sales
• Accounts payable
• QuickBooks