Administrative Assistant Mental Health

Objective

Highly-motivated, diverse professional with experience in mental health operation and a passion for the medical field, seeking a position with a company that will enhance my strong interpersonal skills and allow me to continue my medical education.

Education

Certificate of Completion Completed: ?

Eastern Connecticut State University, Willimantic, Connecticut

Medical Administrative Assistant

Billing and Coding Specialist

Medical Terminology

Associate of Science Degree Graduated: ?

Three Rivers Community College, Norwich, Connecticut

Major: Human Services

Acquired Skills

Accomplished leader with effective coaching techniques.

Skills using note-writing software and manipulating data in Microsoft Excel.

Strong social and emotional intelligence.

Excellent verbal and written communication skills.

Proficiency in budgeting and project management.

Certifications

Adult and Pediatric First Aid/CPR/AED March 2020

Medical Secretary Certificate of Completion 1980

Work Experience

Reliance Health, Norwich, Connecticut

Program Coordinator March 2017 to present

Duties include implementing policies and procedures for one or more programs and report status to Unit Director.

Providing rehabilitation, case management, crisis intervention and supports to members as needed,

Assisting Unit Director in assessments/supervision of new admissions, discharges, and staff assignment.

Acting Unit Director Jan 2018 to March 2018

Supervised Program and Service Coordinators, Residential Support Staff, Residential Assistants, and Interns.

Provided direction, assistance, and approval to direct care employees for major crisis intervention in collaboration with clinical consultation.

Conducted weekly note reviews and provided ongoing training for staff in documentation and all data input.

Residential Assistant March 2014 to Feb 2017

Assisted members with dual diagnoses participate in residential recovery orientated activities, including, recreational, social, and community events.

Supported members in performing daily living skills and meeting daily living needs, such as, shopping, laundry, housekeeping, and transportation.

References

Available Upon Request

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