Project Manager Management
Resume:
ANNA E. HOGAN
*********@*****.***
Littleton, CO 80210
https://www.linkedin.com/in/anna-hog
an-794ab4143/
SUMMARY:
Dedicated Technical and Digital
Project/Product Manager with a successful
track record in EdTech, Website
Development, CRM, Digital Advertising, and
eCommerce. Proven expertise in managing
multiple projects and products, fostering
client and vendor relationships, and
collaborating with cross-functional teams.
Known for meeting deadlines, coordinating
internal schedules, and overseeing web
development and product builds. Highly
organized, focused, and positive professional
adept at multitasking. Seeking a challenging
role to further career development in Public
Relations, Marketing, and Project
Management.
SKILLS:
Project Management and Content Creation:
● Product Management
● Agile Methodologies
● Cross-functional Collaboration
● Process Creation and
Documentation
● Strategic Planning
● Currently obtaining a PMP
Certification.
● Content Creation
● Logo and Graphics Design
● Expert in Advertising and Media
management.
● Public Presence and Relationship
Management.
Software Proficiency:
● Microsoft Suite
● Wordpress
● Adobe Suite
● Asana, JIRA, Confluence
● Harvest
● Wrike Timeline Software
● Google Suite
● CMS and Organizational Systems
● Google Ad Manager/Suite
Customer Relations:
● Needs Analysis
● Customer Training
● CRM
● Excellent Communication Skills
Analytical Abilities:
● Analytics Analysis of Campaigns
● Ad Hoc Campaigns
Management and Leadership:
● Employee Mentoring
● Departmental Management
EXPERIENCE:
Digital Project Manager
Remote Personally located in Littleton, CO
Cengage Group / August 2022 to May 2024
Cengage Group, a global leader in digital course solutions, focusing on K-12 digital product production for Australia, New Zealand, and National Geographic. During my time as a Cengage Digital Project Manager, I contributed and led the launching of over 150 production titles, revamping processes for enhanced agility in my first 18 months. Unfortunately, solely due to restructuring of the company my role was deemed closed.
● Construction, documentation, and implementation of processes utilizing softwares like confluence and JIRA.
● Management of products utilizing organizational and cross functional team collaboration.
● Management of project timelines that consist of rolling releases for multiple titles at a time.
● Technical troubleshooting expertise for QA of products and customer reported bugs.
● Content and metadata management for error free construction of product.
● Driver of team collaboration within product sprints.
● Management of QA vendors and the QA process for each product launched. Technical Project Manager / Account Manager / Account Coordinator Denver, CO
Placewise Americas / May 2019 to August 2022
My tenure at Placewise was a transformative journey in project and product management within the tech and commercial real estate realm. Starting as an Account Coordinator, I swiftly advanced to Account Manager, overseeing website builds, app initiatives, platform enhancements, and Digital Ad Campaign implementation. Progressing further, I assumed the role of Technical Project Manager, playing a pivotal role in product, client services, and operations development at Placewise Americas. As the lead for US initiatives, I collaborated with the main product team in Norway, driving advancements to Placewise’s Mall Performance Cloud system and evaluating new products for strategic investments benefiting both the company and clients.
● Manage messaging and data platforms and integrations with clients and internal teams to execute marketing campaigns.
● Maintaining multiple project deadlines, internal schedules, production sprints, and web/app development builds.
● Prioritize, plan, and implement new features for product development of Company CRM systems to further clients marketing reaches.
● Establish API production and feeds to external sites and third-party integrations with internal development teams.
● Directly working within the design and development of center websites, apps, and online loyalty clubs.
● Optimize budgets while ensuring project timelines are maintained and executed.
● Set KPI’s with clients around loyalty programs to fuel marketing plans.
● Troubleshoot and solve problems in a fast-paced environment to ensure successful flow of services.
● Streamline operational efficiencies by developing product processes and client services protocols and standards that coincide with client marketing initiatives and needs.
● Editorial level HTML and CSS coding experience for the web.
● Create and manage content and ad campaigns to drive engagement with online presence and in store attendance for clients.
● Analyze and Gather Ad Hoc results to push business and marketing goals forward for clients. Business Development Representative
Chicago, IL
Groupon / Apr 2018 to Jun 2019
● Effectively built relationships with both established and potential customers.
● Determined business development opportunities and implemented effective strategy for client acquisition.
● Set up potential client contacts, cultivated relationships and followed through on service needs.
● Stayed current on company products and services to provide top-notch expertise to customers.
● Strengthened profit opportunities by effectively managing time and resources to meet sales objectives. Manager & Social Media Coordinator
Charleston, IL
The Panther Paw / Oct 2015 to May 2018
Panther Paw is a local food and beverage provider offering entertainment, onsite games, and comfort food in a casual environment.
● Managed a team of over 40 employees, significantly contributing to overall team and guest satisfaction.
● Led and directed team members in implementing effective operations and procedures, maintaining optimal staffing levels, and minimizing overtime.
Bachelor of Arts and Humanities:
Public Relations, Advertising, And
Applied Communication
Eastern Illinois University 2018
● Successfully managed all social media outlets and campaigns, achieving a 300-follower increase within the first 30 days.
ACCOMPLISHMENTS:
● Educational Publishing Awards Australia (EPAA) for Secondary Education 2023.
● Dot.com award for design of a custom website 2021.
● Prop Tech award for commercial property management platform of 2021.
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