DAMESHA WARREN
*** ******* **** ***********, ** *9486 · 843-***-****
***************@*****.***
Enthusiastic and goal oriented professional with excellent communication skills and professional
knowledge in insurance operations and process management, accompanied with initiatives,
multi-tasking abilities and drive to accomplish goals and objectives. Able to communicate and
collaborate effectively with co-workers at all levels. Reputation as a self-directed professional with
excellent persuasive presentation and negotiation skills. Recognized for professionalism, exceptional
interpersonal skills, positive attitude, self-motivated, commitment to excellence, able to work under
pressure. United States Army Experience.
Authorized to work in the US for any employer
Experience
July 2023- Current
Medication Technician, Oaks of Charleston
Administer prescribed medication to patients
Provide support to nurses and healthcare professionals
Offering medication to patients
Performing basic medical check-ups
Updating records and filling in forms
December 2022- July 2023
Housekeeping Director, Viviant Healthcare of Charleston
Hire and train staff
Write Schedule
Manage Inventory of Housekeeping Supplies
Coordinate housekeeping needs for special events and day to day operations
March 2019 – april 2021
Assembler, mercedes benz vans
Develops best practices to improve production capacity, quality and reliability
Manage the implementation of continuous improvement processes for efficiency to create a lean manufacturing environment
Assures products and process quality by designing complex testing methods; testing finished products and process capabilities; establishing standards; confirming manufacturing processes
June 2016 – December 2018
Account Expert, T-Mobile
Create happy customers – I am all about the customer experience and owning customer issues with the tools, knowledge and support to resolve.
Provide exceptional service so customers stay longer – we bring our life experiences, knowledge and passion for exceptional service to all we do. We personalize every interaction and provide solutions to take care of our customers and create lifelong T-Mobile fans.
Offer thoughtful product and service recommendations – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience.
February 2016 – JUNE 2016
Resident Assistant, FIVE STAR QUALITY CARE INC.
Helped residents with daily living, which to include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays. Also help with other tasks such as recreational and social activities.
Provide assistance to residents who have limited mobility by helping them walk or transporting
them in wheelchairs.
Performed a number of physical tasks, such as lifting, helping and transporting residents. In addition, had to be friendly, patient and compassionate when dealing with residents, especially those who might not be adjusted to the idea of living in an assisted living facility.
JUNE 2015- February 2016
SALES ASSOCIATE/CASHIER, EXXON MOBILE
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals.
MAY 2014 – December 2014
STAND ATTENDANT, DELAWARE NORTH
Prepare and serve food items according to recipes and quality standards in assigned venue
Maintain knowledge of the Point of Sale System
Accurately complete all transactions (cash and non cash) and return accurate change to guests
Greet guests positively, treating each person as an individual and in a professional manner
MARCH 2009 – September 2011
FOOD INSPECTION SPECIALIST, US ARMY
Inspects food products designated for human consumption on receipt and in storage.
Selects food samples using statistical sampling methods, makes sensory evaluations, determines
and records temperatures of products and food in storage areas.
Evaluates packaging, packing and marking requirements in accordance with DoD standards and
contractual documents.
Create, maintain, and enter information into databases.
Create and modify documents using Microsoft Office.
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Operate office equipment, such as fax machines, copiers, or phone systems
Interpret and enforce government acts and regulations
Education
JUNE 2002
HIGH SCHOOL DIPLOMA, WANDO HIGH SCHOOL
MAY 2015
CERTIFICATE IN MEDICAL OFFICE ADMINISTRATION, FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
MARCH 2009- September 2011
MILITARY SERVICE, UNITED STATES ARMY, E4
ADDITIONAL INFORMATION
●Productive, honest, and self-motivated individual
• A quick learner and willing to learn new tasks
●First Aid certified
●Proficient with Microsoft Suite
●Medical Office Administration Certificate