Project Manager strategic accounts specialist
Resume:
Scott Robb
Fort Lauderdale Fl 33311
scott@**********@*****.***
Background Summary
PROJECT MANAGER / SOLUTION SALES & SUPPORT / PRODUCT DESIGN
Proven experience in Health Care products Healthcare Industry Compliance. support, sales, project management & operations, Product design and development.
Related areas of expertise are:
Strong Sales / Support Background
Process Implementation and Planning
Training Large / Small Groups
Extensive Travel and Trade Show Experience
Product design and development
HMB ENDOSCOPY / PHOENIX ENDOSCOPY PRODUCTS
General Manager
Brought back to help turn around sales in the company. Successfully paid down balances with numerous vendors and increased sales. Responsible for budgets trade shows and all personnel and payroll issues. Invented Restorite line of products to remove oxidation from plastics. Created formula, product name and trademark to all labels and marketing materials. Developed relationships with OEMs to identify products to add to offerings portfolio. Negotiated pricing and delivery terms averaging in a 35% profit margin. Responsible for all IT aspects of operation including training, troubleshooting and support.
IMS ANIMAL HEALTH
Account Manager
10/15 – 08/16
Hired to help start the Animal Health division of IMS/ STERIS this including training all employees on the veterinary business and introducing the division to clients. Attended trade shows performed sales and management duties and coordinated field testing of prototype equipment. Develop new relationships with customer and vendors to establish a new direction in veterinary medicine.
HMB ENDOSCOPY
Strategic Account Manager
7/14 – 10/15
Inventor of Restorite line of products to remove oxidation from plastics. Created formula, product name and trademark to all labels and marketing materials. Inventor and Product manager for a line of veterinary endoscopes for use in the Equine and Marine mammal veterinary fields. Responsible for all IT and Marketing functions within the company not limited to purchasing, project management. Organized trade show booth, equipment, personnel including airline and hotel reservations. On site installations and in-services at customer locations for installations and evaluation of equipment and provided in-service to customers. Developed relationships with OEMs to identify products to add to offerings portfolio. Negotiated pricing and delivery terms averaging in a 35% profit margin.
PRO SCOPE SYSTEMS
Sales Account Manager/ Product Development, Cincinnati, Ohio. 7/11 -- 6/14
Sales account manager for endoscopy equipment responsible for obtaining business for repairs purchase and sales of equipment. Trainer on Olympus product knowledge including Endoworks and Endo Capsule product lines. Designed the Magic View product line of Portable endoscope making this the company’s first wholly manufactured and branded product in house, and the first WiFi endoscope. Responsible for every aspect from conception, design, purchasing and oversight of assembly. Responsible for IT functions within company website design and marketing.
OLYMPUS AMERICA
Field Service Engineer III, Cincinnati, Ohio..
11/06 – 7/ 11
Install and customized Endoworks an Endoscopy based medical dictation software integrated with hospital EMR. Customize Endoworks application. Sold Charting Software and Endocapsule products as well as accesorries. Train customer on line of electronic, video, personal computer, and endoscopic reprocessors including training on reprocessing and computer products.Suggest and take orders for Endo Capsule Pill Cam and Endo-therapy devices . Build Solid relationships between facility staff and product representative. Act as customer liaison communicating needs of the client to appropriate personnel and or departments. Integrate equipment to communicate with hospital PACs or other records systems via HL7 gateways with DICOM.
ROBB TECHNOLOGY SOLUTIONS
Consultant / Project Manager, Cincinnati, Ohio.
01/06 – 11/06
Provide services for previous employer and a select group of clients performing project management, break-fix repair of computers / printers, data recovery along with computer forensics, upgrades, and imaging.
OMNI TECH / MPC COMPUTERS
Area Services Manager / Project Manager, Cincinnati, Ohio.
6/ 99 – 1/06
Managed Services Department and Project Management for the local sales office in Cincinnati, Dealt with University, Defense, Government and Educational markets. Responsible for presentation and Sales of Solutions and projects to customers and post implementation sales. Sold capital equipment projects including deployments upgrades and projects from 100K - 2 Mil. Managed field service department for; Ohio, Kentucky, Indiana, and Michigan. Represented the company during trade shows around the country along with presentations of services and equipment. Managed numerous large scale deployments each year including; imaging, data migration, recovery, hiring seasonal employees. Cross country travel to repair servers and handle sensitive issues not resolved by local resources
GENERAL CABLE CORPORATION
Help Desk Manager Highland Heights, Ky.
12/97 – 6/99
Hired during a new network rollout to manage helpdesk, managed coverage and support for 350 local and 1200 remote users. Handled executive projects exploring mobile solutions (PALM, Pocket PC). Coordinated repair of PC’s & printers with contractors. Back-Up network administrator. Assisted in VPN rollout and AS400 admin. Implemented Imaging standards for rollout and recovery. Evaluated new equipment and technology for purchases and upgrades.
Significantly reduced helpdesk resolutions from days to minutes
AMERICAN COMPUTER SOLUTIONS
Project Manager / Team Leader
1/97 – 12/97
Special Project Manager for Proctor and Gamble, duties included; receiving guidelines and instructions from P&G, implementing them, traveling to various cities, supervising 3 technicians, installing new software and hardware changes and configurations. Support items were WIN95, Lotus Mail, MS Office as well as troubleshooting problems in LAN and printing areas.
CONTAINER PORT GROUP 2/91 – 1/97
Depot Operations
Assigned to a remote depot for, N.Y.K. North America, a Steamship line to assist in operation of terminal. Duties included; PC installation, Troubleshooting, PC Upgrades, Installation of Maintenance & Repair program, upkeep of "Dummy Terminals" repair and maintenance, experience in; Excel, MS Works,Win95 programs, AS/400 controller rebuilds. Scheduled 5 employees for 24/7 operation..
Education
MCP, A+, Windows Administrator. Dell Desktop, Server, Notebook, Warranty Certified. IBM Warranty Service and Administrator Certified
References:
Tim Zimmerman President
Heater Meals / Zestotherm
311 Northland Blvd.
Cincinnati Ohio 45246
Shawna Buckley / Manager
Identity Salons & Spas
7800 Montgomery Rd.
Cincinnati Oh. 45236
Scott Dick / Sales Director / Owner
Properties Plus Managment
8185 Kugler Mill Rd.
Cincinnati Ohio 45236
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