Medical Assistant Follow Up

ANTOINETTE BROWN

Gastonia, NC Email: *****************@*****.*** Cell:980-***-****

Highly motivated Medical Assistant; detail-oriented professional with a strong background. I thrive in fast-paced environments and excel in an office environment. My commitment to continuous learning and adaptability allows me to stay up to date with industry trends and best practices.

COMPETENCIES

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Excellent Communication

Strong Business Acumen

Results Oriented

Building Collaborative Relationships

●Influencing Others

●Strategic Thinking

●Client-driven

●Active Listening

CAREER PROGRESSION

Support Inc. (Shelby, NC)

Front desk/Med Assistant 2023-present

●Check client in and out of for appointments

●Place 40 reminders calls a day to patients for follow up appointments

●Update and track vital signs when patients during appointments

●Check blood pressure and weight to determine vitals and follow up

●Call and check on follow up to pharmacy for prescription

●Interview patients to obtain medical information and measure their vital signs, weight, and height.

●Show patients to examination rooms and prepare them for the physician

Always Caring (Gastonia, NC) 2022-Present

In Home Aide (part-time)

●Assist patient by providing personal services

●Running errands

●Monitor patient condition by observing physical and mental condition

●Helps patient to learn how walk, talk or use any new equipment

●Maintain safe secure environment

●Companionship

Compleat Kidz, Inc. (Belmont, NC) 2023-2023

Behavior Tech

●Observed, monitored, and recorded problem behaviors through accurate behavior-consequences data collection

●Established strategies by setting rules

●Collaborated with clients support system and other allied specialists to implement positive interventions improving behaviors

●Skilled relationship building activities

●Conflict resolution

ANTOINETTE BROWN

Advanced Drainage Systems (Bessemer City, NC) 2022-2023

Quality Tech

●Ensured finished goods meet quality specifications that meet customer needs

●Maintained a safe work environment through practicing proper PPE and housekeeping compliance.

●Accurately completes shift production and reporting paperwork.

●Conducted regular product sampling to ensure consistent quality

●Met or exceeded standard production efficiencies on all production lines.

●Practiced continuous improvement which not only includes the line but also facility housekeeping

Cataler North America (Lincolnton, NC) 2013-2021

Team Leader

●Coordinated production activities with other departments to ensure production goals/objectives were met in a timely manner.

●Worked to ensure vacancies as a Team Lead were covered for any planned/unplanned absences.

●Established and monitored shift performances for safety, quality, and production standards.

●Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

●Maintained records pertaining to production outputs and day-to-day operations.

●Conducted inventory to ensure proper materials were available for use.

Wendy’s (Gastonia, NC) 2007-2013

Cashier/Customer Service

●Greeted customers entering establishments.

●Received payments by cash, check, credit cards, or automatic debits.

●Answered customers' questions, and provided information about food products

Home and Healthcare (Gastonia, NC) 2006-2007

Home Health Aide

●Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

●Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

●Care for patients by changing bed linens, cleaning, or assisting with their personal care.

EDUCATION

High School Diploma – Gastonia, NC

North Gaston High School

Pg . 2

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