Data Analysis Customer Success

LEAH A. WRIGHT

Dallas, TX 817-***-**** *******@*****.*** linkedin.com/in/law2167

ENTERPRISE ALIGNMENT ANALYST

DATA ANALYSIS LOGISTICS REPORTING

SUMMARY OF QUALIFICATIONS

ADAPTABLE AND RESOURCEFUL PROFESSIONAL with experience in data analysis, reporting, and team leadership in the finance, mortgage, and hospitality industries. DETAIL-ORIENTED AND MOTIVATED ANALYST who can manage sensitive and confidential information while providing support for an organization’s strategic business objectives. EFFICIENT AND EFFECTIVE COMMUNICATOR skilled in providing verbal and written information to customers, staff, and stakeholders in a structured and concise manner. AREAS OF EXPERTISE

Project Coordination Financial Analysis Customer Success Scheduling Strategic Planning Team Leadership Training Executive Communication Cross-Functional Communication & Collaboration Microsoft Office SQL PROFESSIONAL EXPERIENCE

CLOSING & POST-CLOSING SPECIALIST PIERSON PATTERSON LLP DALLAS, TX May 2020 – Present Support lenders during the residential mortgage process and ensure all documents comply with federal regulations.

Review all closing packages and financial statements to finalize mortgage process, issue authorizations for funds, and submit to investors

Collaborate with clients, title companies, and 30+ investors to resolve post-closing issues and assist investor loan purchases; provide customized and relevant information to investors

Developed an enhanced cross-departmental communication process that has improved collaboration and streamlined processes, resulting in increased morale and cost savings CUSTOMER SERVICE REPRESENTATIVE DONNELLY FINANCIAL SOLUTIONS PALO ALTO, CA May 2019 – August 2019 Reviewed and processed confidential documents of publicly traded companies to upload onto SEC website and ensured accuracy of information prior to submission to the government and public.

Reviewed forms, exhibits, and orders from organizations and formatted documents for the conversion team to upload information onto platforms

Worked with company lawyers and representatives to review IPOs and prepared documentation for public access RESEARCH ANALYST EQUILAR, INC. REDWOOD CITY, CA September 2018 – April 2019 Analyzed executive compensation, diversity and recruiting plans, and board information for comparison of publicly traded companies.

Performed SQL queries to research information, transferred information to MS Excel, and generated graphs that illustrated data for publications and subscriber materials

Created reports that outlined financial information and executive compensation of public companies

Authored a blog publication on the importance of understanding and supporting shareholder proposals; publication was cited by Harvard Law School

ADDITIONAL EXPERIENCE

SERVER BISTRO 31 DALLAS, TX 2019 – 2020

BARTENDER & SHIFT MANAGER ANTONIO’S NUT HOUSE PALO ALTO, CA 2016 – 2018 HEAD BARTENDER CASA LA FEMME NEW YORK, NY 2014 – 2015 VOLUNTEER EXPERIENCE

BEVERAGE SUPERVISOR DALLAS RED FOUNDATION DALLAS, TX 2015 Coordinated all event beverage services for the Dallas-based non-profit organization. Recruited volunteer staff, supervised service of each event, and assisted in promoting events. EDUCATION

BACHELOR OF ARTS, POLITICAL SCIENCE COLUMBIA UNIVERSITY NEW YORK, NY 2018

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