Customer Service in McComb

Myischa Rash

*** * *** ****** *** *• San Pedro, CA, 90731

****************@*****.***• 424-***-****

SKILLS

•Maintains professionalism and provides excellent customer service when interacting with customers.

•Ability to work collaboratively in a team setting and independently with minimal supervision.

•Great communications skills and able to take feedback well.

•Ability to be punctual, dependable and ready to work.

•Ten years of experience in the customer service industry.

WORK EXPERIENCE

Cashier

Terranea Resort, Palos Verdes, CA November 2019 – Present

•Perform sales transactions and receive payments by cash and credit cards utilizing mobile technology.

•Greet all incoming guests and escort exciting guests to their vehicles.

•Provide guest with assistance and information such as directions and club general information.

•Park and retrieve vehicles for customers in valet parking lot and collect fees from guests, as well as resolve any guest complaints.

• Ensure all areas of parking lot and post are clean as well as ensure all cars are parked orderly to maximize storage space.

Sales Associate October 2014 – April 2015

Marshalls, Hollywood, CA

•Greeted all incoming customers and communicated store promotions, answered merchandise inquires, and directed to store departments.

•Performed over the counter sales transactions and received payments by cash, credit cards, and debit, as well as resolved customer complaints.

•Kept all areas of store clean as well as shelves, counters and tables.

•Watched for security risks and thefts and obeyed company safety protocols to prevent and handle situations.

Youth Development Coordinator October 2007 – June 2011

Boys and Girls Club, Barstow, CA

•Organized, lead and supervised recreational activities such as sports, arts-crafts, games and hobbies for elementary through high school aged children.

•Accompanied children on field trips such as community parks, community swimming pools, and amusement parks, and ensured all safety.

•Assisted students with homework assignments, computer assignments and research projects.

•Prepared and distributed breakfast and lunch meals.

Assistant Manager January 2000 – January 2006

Affordable Portable, Los Angeles, CA

•Lead a team of cell phone retail associates and supervised that all company policies, profit goals, and excellent customer service were delivered.

•Provided great customer service by assisting customers and responding to costumer inquires and complaints.

•Monitored all store layouts and marketing to ensure departments cleanliness and promotions were within view of customers.

•Planned and prepared employee schedules as well as kept record of timecards.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Certified Nurse Assistant 1998

Pacific Trade School, Los Angeles, CA

High School Diploma 1995

Crenshaw High School, Los Angeles, CA

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