Customer Service Food Preparation

AB Ashli Burke

College Park, GA ***** 678-***-**** *************@*****.***

PROFESSIONAL

SUMMARY

Proven multitasker and efficient cook, honed skills at Virgil's Gullah Kitchen & Bar, enhancing kitchen productivity and maintaining high sanitation standards. Excelled in customer service and food preparation, ensuring quality and timely service. Expertise in knife skills and adept at fostering customer relationships, significantly boosting repeat business.

SKILLS Customer Service Food Preparation

Cooking Knife Skills

Hospitality and service industry

background

WORK HISTORY COOK/CASHIER 02/2024 to CURRENT

Yard Vibes Caribbean Restaurant Snellville, GA

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Prepared meals efficiently under time constraints for timely service during peak hours.

Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation. PREP COOK/LEAD PREP COOK 07/2022 to 02/2024

Virgil's Gullah Kitchen & Bar Atlanta, GA

Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed. Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.

Supported the success of daily operations by assisting chefs with ingredient prep work as needed.

CASHIER 08/2021 to 07/2022

Kool Runnings Restaurant Peachtree Corners, GA

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Built relationships with customers to encourage repeat business. SERVER 02/2019 to 05/2020

Golden Krust Lawrenceville, GA

Handled customer inquiries and suggestions courteously and professionally.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Answered customer telephone calls promptly to avoid on-hold wait times. Responded to customer requests for products, services, and company information.

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Developed strong product knowledge to provide informed recommendations based on individual customer needs. EDUCATION Mona High School, St. Andrew Jamaica

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