Assistant Supervisor Supply Chain
Resume:
SUMMARY
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS AND CAPABILITIES
Al Batinah
*****************@*****.***
ABDULRAZZAQ ALSAADI
Operations Assistant Supervisor
Highly-accomplished assistant supervisor with good experience guiding the vision of logistical operations for companies. Strategic planner who ideates cost and resource-saving solutions including improvements that ensure efficiency of operations that compliance to all relevant quality, health, safety, and environmental management procedures and higher performances of employees. Sohar Logistics Hub Apr 2022 - Present
Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
Organize workflow and ensure that employees understand their duties or delegated tasks
Monitor employee productivity and provide constructive feedback and coaching
Monitor the performance of service providers on a regular basis. Receive complaints and resolve problems
Maintain timekeeping and personnel records
Pass on information from upper management to employees and vice versa
Prepare and submit performance reports
Hire and train new employees
Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Oman Chlorine Nov 2021 - Dec 2021
Direct and follow-up with incoming materials and outgoing finished products to ensure prompt delivery to customers Work with and monitor the efforts of partners in the supply chain to ensure smooth operations
Responsible for utilizing logistics IT systems or software to optimize procedures
Responsible for planning and tracking the shipment of final products according to customer requirements
Responsible for the preparation of appropriate and accurate logistics reports for upper management
Monitor deliveries and ensure customer satisfaction Responsible for maintaining accurate logs of all transportation and goods
Bachelor's Degree in Operations Management
(Supply Chain and Logistics)
2013 – 2020
General Diploma
2013
Experience in SAP & ORACL
Time Management, Flexible and
adaptable
Collaborative Working, Creativity and
Innovation.
Detail-oriented and able to handle
multiple tasks simultaneously
Good experience in Microsoft Office, and
Power BI, with an interest in
technologies.
Good planning capability and analytical
skills
Customer services and performances
focused
Leadership and negotiation skills
Operations Assistant Supervisor
Logistics Executive Intern
Sultan Qaboos University
Emam Khanbash Bin Mohammed Shcool
https://www.linkedin.com/in/abdulrazzaq-alsaadi50a727199 Omantel May 2021 - Jun 2021
Maintained a positive, empathetic, and professional attitude toward customers, customer experience focused and responding promptly to customer inquiries at all times Communicated and coordinating with colleagues as necessary Provided feedback on the efficiency of the customer service process Ensured customer satisfaction and provide professional customer support Acknowledging and resolving customer complaints
Customer Care Intern
Cimat Global Oct 2020 - Jan 2021
Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency Conduct the minor purchases for the company in accordance with the business needs, policies and procedures on timely and efficient manner Developed a network of suppliers for the company requirements Managed relationships with suppliers and negotiate with them to secure better pricing, better quality, and better terms of payment
Prepared and Reviewing documents (PO, Invoices, RFQ, GRN, contracts, DO/DN) Developed a network of transportation services within Oman and also in the UAE, in order to secure better and cost effective services
Developed and manage an efficient and cost-effective system to deliver the products to end- users
Respond to and resolve complaints and problems related to Logistics Worked as part of the Operations and Product Management team to meet cost, productivity, accuracy, and timeliness targets
Logistics intern
PROFESSIONAL EXPERIENCE
Al Madina Logistics Service Jun 2018 - Aug 2018
Maintained a positive, empathetic, and professional attitude toward customers, customer experience focused and responding promptly to customer inquiries at all times Communicated and coordinating with colleagues as necessary Provided feedback on the efficiency of the customer service process Ensured customer satisfaction and provide professional customer support Logistics intern
Achievement
Contribute to decreasing transportation cost by 15%
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