Roger J. Crain ***** Old Fayette Road, Northport, AL 35475
Phone: 205-***-**** • ***********@*****.***
Objective: Regional Sales/Operations leadership role in which I will apply my extensive experience in developing teams, building customer relationships and executing high operational standards to achieve sales & profitability goals in assigned geographic area.
Summary of Qualifications:
•Automotive aftermarket leader with 35+ years of experience in sales, operations, customer management, recruiting, category management & distribution.
•Innovative problem solver that insures people, inventory, marketing & logistics are leveraged to exceed customer expectations and deliver financial results.
•Experienced mentor that teaches and develops others to execute sales & operational processes to achieve company goals while building their own leadership potential.
Relevant Experience:
August 2022- Current, Dobbs Peterbilt, Meridian, MS
•Outside sales, develop territory, cold calls to new customers, retention and growth of existing customers while maintaining profitability of territory.
January 2021- August2022, Alabama Freightliner, Tuscaloosa surrounding counties
•Outside sales, develop territory, cold calls to new customers, retention and growth of existing customers while maintaining profitability of territory.
August 2020-January 2021, NAPA Auto Parts, Tuscaloosa, AL
•Outside sales responsibility for industrial businesses with major focus on Warrior Metcoal Mines. Responsible for retention, sales growth and profitability.
June 2019- August 2020, Tractor Supply Company, Tuscaloosa, AL
•General Manager- responsible for financial results achieved through strategic planning, customer engagement,
P&L management and team behaviors. Ongoing responsibility for talent recruitment, development & retention. January 2017 — June 2019, Auto Plus Auto Parts, Tuscaloosa, AL
•Store Manager - responsible for financial results achieved through strategic planning, customer engagement, P&L management and team behaviors. Ongoing responsibility for talent recruitment, development & retention.
September 2016 — January 2017, Fitzgerald PeterbiltÆeterbilt of Birmingham
•Outside sales for Birmingham]Tuscaloosa market responsible for developing new accounts, maintaining existing account relationships, profitability of customer base, develop strategic National Account program
April 2001-September 2016, Advance Auto Parts, Tuscaloosa, AL
•December 2015-September 2016 HUB General Manager- hire, develop, coach team of 14-16 team members on store operations, oversee HUB deliveries to over 30 locations, responsible for store profitability.
•April 2001-December 2015- District Manager Tuscaloosa/Central Al/Central MS markets-Multiyear Leaders Circle Award Winner for sales, profit, customer service and region leading results, DM of the year, over 14 years' experience in the same market; hire train and develop general managers, coach on customer service, visual presentation, inventory control and sales. Worked shoulder to shoulder with CAMs(outside sales team) to develop customer relationships and achieve sales and gross margins targets; one of 3 District Managers in the region that trained/on boarded new District Managers.
January 1987-April 2001, Carport Auto Parts, Tuscaloosa, AL
• Various roles of increasing responsibility including Director of Purchasing and Distribution and subsequently Vice President of Purchasing and Distribution. Managed the design and build of new distribution center, negotiated the merchandising programs for both Carport and Harco Drugs (a sister company). Responsible for development of training programs for all retail locations and their implementation.
January 1986-January 1987, Trak Auto, Landover, MD
• Product Manager negotiated programs for all application and hard parts lines. Selected items to advertise and pricing, responsible for inventory turns.
May 1980-January 1986, Auto Zone, Memphis, TN
• Various roles of increasing responsibility including Grand Opening Coordinator and subsequently Buyer. Negotiated and purchased oil and other applications product categories.
Professional Development
• Dale Carnegie Sales Process
•Microsoft Office, proficiency with Excel, PowerPoint, Word & Outlook
Education:
1980-1984, Memphis State University, Memphis, TN
•Bachelor of Business Administration
1979-1980, East Arkansas Community College, Forrest City, AR
• Associates in Applies Science, Criminal Justice