Warehouse Associate Customer Service

JUANITA R SMITH

**** * ******

Antioch, CA *****

Email: ***************@*****.***

Cell phone: 415-***-****

-Solano Community College Umoja Scholarship Program :

Certificate of Completion, Leadership, Speech and Research

-B.O.S.S Graduate of sufficiency program

-Pre Apprenticeship completion Future Build Partnership/Laborer's training and retraining trust fund for North California

OSCA Occupational Safety Councils Of America

Principles of Petroleum Rining

Refinery Safety Overview

Safety as it Pertains to Crafts

Audiogram

Chevron California Refining PPS

Chevron California Refining SWP

Pulmonary function Test

Recognition from the California State Legislature

Certificate of Recognition from The people of the Seventh Senate District

Certificate Of Special Congressional Recognition by the Honorable Mark DeLaulnier of the 11th Congressional District Of California.

-Authorized to work in the US for any employer

6/26/2023- 6/2/2024

Teamsters Local 853

7750 Pardee Lne

Oakland Ca

Organizer for Local Union Organizing companies seeking representation from union in front of NLRB,

Work Experience:

Temp Position: Henkel, Bay Point CA

09/2022- 11/2022

Warehouse Associate. Maintained orders, packaged,wrapped, weighed, Forklift operated orders and placed on deck for UPS/FedEx or companies pick up.

Safely Conducted

Waste Management of Alameda County

Landfill and Property operations

11/2022-2/2022

Stericycle

Warehouse Associate

Rancho Cordova,CA

Loading materials from orders sent by HHW sites and Event Coordinators, Amazon and Stericycle Medical Department.Sending the proper PPE, Drums, UN Boxes, Liners, and other mandatory items to meet OSHA standards. Stocking Warehouse using Forklift and loading/unloading (53' trailers and B trucks) using Forklift.

Organized warehouse, cleaning and keeping up to date invoice records.Lifting up to 75lbs

IQ Personnel Temporary Agency

Sorter

March 2019 to Present

Worked with Multiple Counties HHW Facilities. Sorting hazardous materials and unloading customer

vehicles. Working with E-waste and household materials, conducting safe maintenance and efficiently

packaging shipments going out. Greeted guests in public swap stores organizing invoice and ensuring

great customer service. Creates county shipment boxes, labeling drums as well as filling them with

correct liquids such as motor vehicles waste, kitchen waste or PRM waste. Also organized batteries

from Lithium, Alkaline etc. In a timely, safe routine.

Future Build Pre-Apprenticeship

Pittsburg,CA

January-April 30 2019

16 week program receiving Certificates and experience in the following

Refinery Safety Certificate

CPR and First Aid Certificate

OSHA 10 Certificate, Hazwoper 40 Certificate, Confined Space Certificate, Traffic Control Certificate, All-train Forklift Certificate

Excellent customer service skills with over 9 years experience working for small companies and large

corporations.

Ground Transportation Services Representative

Airport Dr. Box - Oakland, CA

November 2018 to January 2019

Sufficiently lead customers and passengers to the right flight terminal, shuttle station, Lost and Found,

Bart Station, Food Services, active Sheriff's Department, Taxi Terminals and Uber/Lyft pick up stations.

As a Ground Transportation Rep I managed the daily passenger ratio report. Submitted to the Airport

weekly used to charge Uber and Lyft drivers for using location. (GTS) ground transportation service

representatives maintained all Taxi and Shuttles permit documentation, license update, and city codes

regulations on daily charts that I helped maintain regularly.

B.O.S.S / Building Opportunity for Self-Sufficiency

February 2016-February 2018

Berkeley CA

Administrative Assistant – As an administrative assistant I played many positions, conducted receptionist calls up to 4 lines at a time. Documented donations from various organizations. I also worked as a personal assistant for 6 directors within the non-profit organization. I filed invoices In fisco, and receipts from apartment complexes we owned. I also maintained and updated files for clients as payee, pg&e receipt, Comcast, medications ect.

I also organized events by contacting companies via phone, email and made proceed documentations through the sales force program. Designed banners, cards, and voicemail.

Cashier and Waitress

Urban Plates / Pleasant Hill

March 2018 to September 2018

Professional greeter, Floor Host, Customer service, Cashier working with door dash computer program.

Dishwasher, Table Preparation, Bar Back experience. Worked in a fast paced environment, large crowds and large groups.

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