Office Manager Front

SHARON LOGAN

*** ********* **** ********, ** ****0

• *************@*****.*** • ph.803-***-****

SUMMARY

I am an administrative professional with exceptional communication skills in addition to being a creative problem-solver. With integrity and attention to detail, I‘ve honed my ability to multi-task, handling multiple priorities at once while finding success working both independently as well as in a team-oriented environment. My long-term goals involve growing with a company where I can learn and expand new areas, take on additional responsibilities, and contribute value to my team. I plan to enhance my skills by continuing my pursuit of all aspects of business administration.

PROFESSIONAL EXPERIENCE

Flock and Rally, Columbia, SC 2022-2024

Office Manager

Financial management for advertising and PR firm including full charge AR/AP and payroll. Executive, departmental and project level expense supervision. Reporting for executive committees. Tracked, organized, and executed billings for all varied services including project, contractors, hourly and contract/addendum fulfillment. Media outlet ad- accounting with various portal requirements for schedule to project fulfillment. Office management responsibility, service, inspection and maintenance scheduling, company supply ordering, budgeting, and inventory organization. HR administration to include candidate screening/interviewing, onboarding/off-boarding, training, benefits administration, work development allowance and allocation, employee calendars maintenance incl. vacations, anniversaries, birthday, etc.

• Successful completion of multiple financial projects

• Responsible for budgets with client meetings, conferences, trainings, travel, and other expenses

• Committee leadership, corporate event planning and other training and professional development events

Hospital Services Inc, Columbia, SC 2017-2020

Office Manager/ Controller/ HR Manager

Full charge front office for hospital supply corporation, responsibilities included local business licenses, facility certifications & accreditations, complete AR/AP duties, payroll oversight, multiple-account banking, month-end reconciliation, daily reporting, departmental P.O. tracking, collections, managing front office staff. Supporting general & upper management as well as direct correspondence & organization with the Board of Directors from major hospitals and preparation for monthly financials & board meetings.

• Took overall Human Capital Management responsibilities, initiated SOP overhaul to include upgrading to a paperless front office system & processes as well as administration of benefits & 401k plan, umbrella policy & workers compensation processing, corporate-event planning, maintaining & editing Policy & Procedures Manual, suggestions and creating new & highly effective policies incorporated into daily office processes.

• Received multiple merit increases per year in recognition of personal work resting in departmental improvement

Recruiting Solutions, Columbia, SC 2016-2017

Project Coordinator (2016-2017) & Accounting Specialist (2016)

Daily responsibilities include processing claims, researching denials to determine the next collection procedure maintaining productivity logs. Managing activity logs and keeping team members on task with action items, assigning tasks, updating, decision making, and process flow. Also managed all aspects of meetings and executive scheduling with varied level of requirements for attendees for global coordination.

• Hand selected for support in deficient departments as well as numerous special projects

• Recognized for organization and above-average success with all special projects involved

Pressured Professionals, Cayce, SC 2011-2016

Business Manager (2011-2016)

Home/ business service company, responsible for managing multiple businesses under the company umbrella with daily activities that included accounts payable, accounts receivables, payroll, and bank reconciliation. Provided daily operational management as well as annual inventory and fiscal year-end duties. Strong focus on collections by keeping the past due accounts to a minimum and making necessary changes in credit allowances.

• Assisted as a consultant for business development, pivotal in most successful inventory and year-end in history.

• Organized scheduling and shared system to streamline jobs and employees and provided specialized training.

COMPUTER SKILLS

MS Office:

Word, Excel, Outlook

• QuickBooks & QBO

• Internet/ Webpage/ Social Media

• Data Entry/10-key

EDUCATION

Certificate in Accounting

• Payroll Specialist

Midlands Technical College,

Columbia, SC

Coursework in Marketing, Business, and Writing.

CERTIFICATIONS

Occupational Health: Workplace wellness and employee assessment

Working Well LMC OccHealth: SC Workers Comp

BILL118 - Medicare Supplier Standards

HIP001 - Understanding HIPAA

HR016 - Patient Rights & Responsibilities

BUS017 - Fraud, Waste, and Abuse

BUS019 - Compliance 101

SAFE006a&b - Safety in the Workplace - Part I&II

SAFE015 - Preventing Workplace Violence - I&II

SAFE016 - Fall Prevention

MS Office: Horizons Computer Learning Center

Administrative Professional Purist of Excellence

Customer Service Certificate Level 1-5: American General

SC: Property & Casualty, Surety, Fidelity, Marine

Other on the job and related experience

Contract Support: Human capital management and providing training assistance with material preparations.

2008-11 TrainingPlus, Irmo, SC

Assistant Manager Property Management: certification processing, inspections, monthly newsletter

2004-08 River Oaks, Columbia, SC

Staff Agent Insurance Agent: policy maintenance, data/record management, claim review

1994-2004 Nationwide Insurance, Columbia, SC

Senior CSR/Team lead Loan originating and Collections: consistently awarded “top collector”

1991-94 American General Finance, Lexington, SC

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