Customer Service Property Manager
Resume:
Jan Masi
Morrison, CO ***** **********@*****.***
Accomplished in a variety of office administration procedures including billing and bookkeeping while meeting desired deadlines in a timely manner for each task related project. I thrive in a fast-paced environment and adapt well and very quickly to new procedures.
Work Experience
Optometric Assistant
Eyecare Center of Ken Caryl- Littleton CO
August 2023 to Present
•Conduct preliminary patient screenings, including visual acuity, intraocular pressure, and basic eye health assessments, to assist optometrist in determining patient needs.
•Perform diagnostic tests such as retinal imaging, visual field testing, and corneal topography under the supervision of an optometrist.
•Assist in contact lens fittings, including instruction on proper insertion, removal, and care.
•Manage patient records and input data into electronic medical records (EMR) system, ensuring accuracy and confidentiality.
•Educate patients on eyewear options, lens features, and contact lens care techniques.
•Coordinate appointments and manage scheduling to ensure efficient patient flow.
•Maintain cleanliness and organization of examination rooms and equipment to meet clinic standards.
•Assist in frame selection and adjustments, providing personalized recommendations based on patient preferences and prescription requirements.
•Collaborate with optometrist and other staff members to provide exceptional patient care and support.
Assistant Property Manager
Littleton Storage- Littleton CO
February 2022 to August 2023
•reports directly to the Regional Manager.
•Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
•Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management.
•Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries.
•Shows, rents, and cleans self-storage units as well as actively selling and maintaining moving supplies and packing materials.
•Maintains all required tenant documentation in a neat and orderly manner as directed by management.
•Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices.
•Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues.
•Maintains a neat, clean, safe, and secure facility including minor maintenance and daily lock checks as well as visual inspection daily.
•Report all necessary repairs, present/projected vacancies, accidents, and changes of tenancy to Regional Manager immediately following discovery.
•General management of the office including but not limited to opening and closing the office on time each day, keeping, and balancing petty cash, making bank deposits, and preparing daily, weekly, and monthly reports as required by management.
•Assist in preparing units for auction, vacate as prescribed by law, and approved by management.
•Effectively communicates with management and fellow associates.
Personal Assistant to CEO/ Oversee 5 companies
Diva Lauren Companies - Lakewood, CO January 2018 to February 2022
•Handle all billing/bookkeeping for all companies and CEO personal expenses.
•Maintains client contact through emails and verbally.
•Responsible for all inflow of inventory, incoming and outgoing shipments.
•Communicate with all the venders, incoming orders for company's brands as well as taking in payments.
•Run errands for our offices and personal errands for the CEO
•Keep CEO's calendar
•File papers
•Keep CEO organized
•Schedule/ cancel appointments
Administrative/Bookkeeper Doctor's Beauty Choice, Inc - Lakewood, CO June 2015 to January 2018
•Handle the daily billing/bookkeeping functions within our customer base.
•Maintains client contact through emails and verbally.
•Responsible for all inflow of inventory, incoming and outgoing shipments.
•Contact all venders, incoming orders for company's brands as well as taking in payments.
Assistant Store Manager Dollar Tree - Lakewood, CO December 2010 to June 2015
•Managed and trained many employees while employed with the company.
•Highly proficient with Customer Service.
•Extensive cash handling and cashiering.
•Responsible of company deposits
•Oversaw the unloading of company inventory as well as stocked shelves.
Education
High school diploma
Bear Creek High School - Lakewood, CO May 2010
Skills
•Personal Care
•Data Entry
•10 Key Calculator
•Microsoft Office
•QuickBooks
•Microsoft Excel
•Microsoft Word
•Personal Assistant Experience
•Accounts Payable
•Management
•Microsoft Outlook
•Bookkeeping
•Accounts Receivable
•Customer Service
•Time Management
•Google Suite
•Typing
•Windows
•Logistics
•SAP
•Order entry
•Data collection
•Clerical Experience
•Office Management
Merchandising
Contact this candidate