Customer Service Representative
Resume:
Personal Info
Galesburg, *****,
United States of America
*************@*****.***
Nationality
Caucasion
Date of birth
Skills
Caring
Patient
Flexible
Supportive
Responsible
Compassionate
Creativity
Work ethic
Communication
Adaptability
Reliable
Organized
Experienced
Time management
Attention to detail
Leadership
Ariel Customer Service Cutright
Highly organized Customer Service Representative with 10+ years in a fast pace environment. Skilled in
resolving customer complaints, processing orders, and improving customer satisfaction.
I have been considered by others and myself to be, Distinguished by my unwavering commitment to
customer satisfaction, I possess a proven track
record of delivering exceptional customer service. With adept communication skills, I consistently
exceed expectations by addressing inquiries with
precision and resolving issues promptly. My
dedication to creating positive interactions has
resulted in consistently high customer satisfaction scores and accolades. I thrive in dynamic, customer- centric environments, where my ability to empathize, problem-solve, and ensure a seamless experience sets me apart.
Summary
Work Experience
Manager, Quiznos, Tacoma,Washington
2007 - 2010
Conducted weekly team meetings to review
progress and address any issues.
Delegated tasks and responsibilities to team
members in order to maximize productivity.
Created and maintained an accurate system for
tracking customer orders and sales.
Monitored daily operations to ensure compliance
with company policies and procedures.
Developed and maintained positive relationships
with clients and staff.
Developed and implemented strategies to improve
customer satisfaction and loyalty.
Evaluated team performance and provided feedback
and support to employees.
Developed and implemented a cost-saving system
to reduce overhead expenses.
Participated in the planning and execution of
successful marketing campaigns.
Teamwork
Empathetic
Interpersonal skills
Problem-solving
Customer Focus
Product Knowledge
Interpersonal
Flexibility
Listening
Patience
Empathy
Managed a team of 15 employees to ensure
efficient operations and customer service.
Sandwich artist, Quiznos, Spanaway Washington
August 2005 - March 2007
Gained experience in customer service while
working as a Sandwich Artist at a fast-food
restaurant.
Demonstrated excellent customer service skills
while preparing sandwiches for customers.
Utilized a strong knowledge of food safety and
sanitation practices while preparing sandwiches.
Assisted in training new sandwich artists on
proper food handling and preparation techniques.
Developed a deep understanding of menu items and
pricing in order to answer customer inquiries.
Maintained a high level of product quality and
presentation standards.
Ensured that all food items were prepared
according to customers’ preferences.
Consistently kept up with the fast-paced
environment of the restaurant.
Monitored food supplies and alerted management
when necessary.
Cashier Clerk, K-mart, Spanaway
2010 - 2014
Processed payments accurately and efficiently in
a high-volume environment as a Cashier Clerk at
ABC Grocery Store.
Demonstrated strong customer service skills
while assisting customers with purchases,
returns and refunds.
Utilized POS system to accurately process
payments and maintain customer information.
Developed an in-depth knowledge of store
products and services in order to provide
customers with accurate information.
Handled cash and credit card transactions in
accordance with company policy and procedures.
Maintained a clean and organized checkout area
to ensure customer satisfaction.
Utilized problem-solving skills to complete
customer transactions with minimal disruption.
Resolved customer complaints in a timely and
efficient manner.
Effectively communicated with customers to
ensure satisfaction and build long-term
relationships.
Robyn Alexander, K-mart
Taylor Knight, Quiznos
Christopher Simpson, Lowes
Bambi hope, Personal caregiver
*********@*******.*** 253-***-****
Worked collaboratively with other cashiers and
store personnel to ensure a smooth and efficient
checkout process.
Caregiver, Family friend, Spanaway, Washington
2014 - 2022
Provided compassionate care to elderly patients
with chronic health conditions.
Developed individualized care plans in
coordination with physician instructions.
Assisted with activities of daily living, such
as bathing, dressing, and grooming.
Prepared meals and ensured dietary needs were
met.
Monitored vital signs and reported changes to
nursing staff.
Administered medications, monitored side
effects, and recorded patient responses.
Assisted with physical therapy exercises and
other activities as needed.
Provided companionship and emotional support to
patients.
Documented medical records and progress notes
for each patient.
Developed strong relationships with patients and
their families.
Education
GED
Volunteering
Sunday school teacher, Family life center
January 2007 - January 2010
References
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