Data Entry Customer Service
Resume:
CONTACT
Perkinston, MS *****
***********@*****.***
PROFESSIONAL
SUMMARY
Adept at optimizing performance and
driving business operations, I
leveraged Microsoft Office and
Google Sheets expertise and
exceptional verbal communication to
enhance customer experience.
Demonstrated excellence in
employee management and
administrative support across varied
roles, significantly contributing to
organizational success without
exceeding a 55-word limit. Organized
administrative professional
experienced in providing exceptional
customer service. Skilled multitasker
with the ability to maintain
composure in fast-paced,
high-pressure environments.
Expertise in scheduling, data entry,
record keeping and customer
relations. Proven ability to maintain
professionalism and a positive
attitude when interacting with clients.
SKILLS
■ Microsoft office
■ Employee management
■ Performance optimization
■ Training and coaching
■ Schedule coordination
■ Evaluations and assessments
■ General office equipment
■ Data Entry
■ Office Management
■ Administrative Support
■ Clerical Support
■ File Management
■ Multi-Line Telephone Systems
■ Documentation And Reporting
■ Time Management
■ Organization skills
LINDA SNEED
EXPERIENCE
Receptionist Keith's Heating and Air Conditioning - Gulfport, MS 01/2024 - 03/2024
■ Greeted visitors warmly and ensured they had a positive experience.
■ Handled cash and credit card payments with accuracy. Answered phones professionally in accordance with organizational protocols.
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Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
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School Library Assistant Harrison County School District – NWEMS - US 08/2022 - 11/2023
■ Assist Librarian with all aspects of the library Shelve books, check books out to students, help students find books, supply students with their checkout barcodes
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Laminate for teachers, print and laminate posters when teachers request them
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Collaborated with teachers to create an environment conducive to learning.
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Maintained accurate records of items borrowed from the library as well as overdue fines.
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Substitute Teacher, K-12 Kelly Education Services - US 08/2021 - 05/2022
On call for Mostly Harrison County School District to call to substitute as needed
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■ Substituted classes K-8 and sometimes 9-12, but very seldom I followed instruction left by the teacher I was substituting for and followed the rules of the school.
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Maintained accurate records of student attendance, behavior and assessment data for each class period.
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Provided differentiated instruction to meet the diverse needs of students in grade levels K-12.
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Provided support for students who needed extra assistance or additional time to complete coursework.
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Substitute Teacher, K-12 Kelly Education Services - US 01/2014 - 08/2020
On call for Mostly Harrison County School District to call to substitute as needed
■
■ Substituted classes K-8 and sometimes 9-12, but very seldom I followed instruction left by the teacher I was substituting for and followed the rules of the school.
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Provided differentiated instruction to meet the diverse needs of students in grade levels K-12.
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■ Provided support for students who needed extra assistance or additional
■ Professional Demeanor
■ Information Protection
■ Verbal and written communication
■ Business operations understanding
■ Customer and client relations
■ Business Administration
time to complete coursework.
Maintained accurate records of student attendance, behavior and assessment data for each class period.
■
Special Education Teacher Assistant Harrison County School District – NWEMS - US
09/2020 - 05/2021
■ Assisted 2 certified teachers with their students I went to the students' different classes and helped them with anything they may have had difficulty with and helped the teachers prepare the classroom for when the students were coming to the class.
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Provided emotional support for special needs students who were struggling with challenging behaviors or emotions.
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Implemented activities designed to help special needs students reach their academic goals.
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Assisted in preparing materials needed for instruction, such as worksheets or manipulatives.
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Various Temporary Positions Express Personel - Gulfport, MS 04/2010 - 05/2014
■ Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
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■ Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced environment.
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■ Took care of my elderly motherly in between postions. Regional Office Manager Encore Rehabilitation - Biloxi, MS 10/2000 - 08/2008
Established cost-saving measures while maintaining quality standards in the regional office.
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■ Generated reports on key performance indicators for the regional office. Facilitated communication between corporate headquarters and local branches.
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Implemented innovative solutions for streamlining administrative tasks in the office.
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■ Provided guidance on complex issues related to regional operations. Advised team members on best practices when handling client inquiries or requests.
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Utilized strong organizational skills to analyze data and report findings to upper management.
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Successfully managed regional office operations, ensuring smooth workflow and effective customer service.
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Ensured compliance with company policies and regulations pertaining to the region.
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Represented work unit at meetings or conferences, serving as liaison for requests or complaints.
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Facilitated interdepartmental communication between administrative services personnel and other departments.
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■ Recruited and trained personnel to fill administrative services positions. Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
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■ Hired and terminated clerical and administrative personnel. EDUCATION
High School Diploma
Long Beach High School - Long Beach MS, 05/1980
CERTIFICATIONS
ACT WorkKeys NCRC, Gold, M0ZG0N47338B, https://myworkkeys.act.org
/mwk/emCertDetails.do?event=go&realm=17740116&
certId=M0ZG0N47338B
PRIOR EXPERIENCE
2008-09-01, 2014-001-01, I work for temp services while caring for my elderly mother 2000-10-01, 2008-12-31, Encore Rehabilitation, I started as a Front Desk Receptionist, then Office Manager to Regional Office Manager in 2005 – 2008.
REFERENCES
References available upon request
Contact this candidate