Data Entry Customer Service
Resume:
KHIYA F. MILLER
Jackson, TN *8305
**************@*****.***
Objective:
Perform a variety of administrative and clinical tasks to help provide care to patients. Excellent communication skills and time management that is seeking employment. Diligently willing to follow guidelines and directions and is willing to work extremely hard to achieve employer goals and objectives.
My Key Strengths:
Customer Service Data Entry ICD 9 and 10 Coding
Microsoft Word/Office Communication Critical Thinking
Policy and Procedures Safety Medical terminology
Caregiver Computer Skills
Experience:
Senior Moments Healthcare August 2022– Present
Caregiver
Helping with personal activities, such as bathing, dressing, and grooming
Light housekeeping, such as doing laundry, washing dishes, and changing the bed linens.
Shopping for groceries
Planning, preparing, or serving meals.
Providing transportation to doctor’s appointments
Helping with using the toilet
Monitoring and documenting a client’s condition, including checking vital signs, or recording how much they ate
Giving medication reminders
Works with providers to change appointment when clinically indicated. Coordinates appointments for timeliness to avoid conflicts in patient treatments.
Ensures and maintains confidentiality of patient information and other business information in accordance with HIPAA and other compliance standards.
Jackson Recreation and Parks Department May 2019 – August 2022
Summer youth Counselor
Plan outdoor activities or sports for groups of campers.
Create weekly or daily schedules considering children’s age groups and interests.
Lead recreational and educational activities (such as swimming, caving, or crafting)
Escort and oversee children.
Educate campers through games and explorations.
Set up and maintain equipment (like camping sets)
Resolve occasional fights between children and address behavioral issues.
Make sure all safety rules are followed.
Ensure camping site is clean and that campers don’t litter recreational areas or nature.
Perform first aid or take care of injuries as needed.
Keep accurate incident logs.
Hollywood Movie Theater April 2021-July 2022
Floor Staff
Monitor, count and control inventory.
Rotate concession items to prevent spoilage.
Restock materials and supplies (may involve carrying loads up to 50 pounds)
sell tickets and concession items to Customers.
Be knowledgeable of the items offered by the theater and their prices.
Inform Customers of their buying choices
Use positive, up selling, and suggestive selling practices.
Present/serve purchases in an approved manner.
Receive money and count the correct change for each sale.
Use the point of sale (POS) systems located at the theater for every sale.
Become knowledgeable of company procedures regarding the use of sales terminals.
Accurately control the money in assigned cash drawers.
Accurately control the ticketing of Customers and Customer seating in show
Mid-South Dental Implant & Oral Surgery Center May 2019 - May 2021
Receptionist
Answering office phone lines to answer patient questions.
Using software to manage the dentist’s schedule.
Adding, changing, and canceling patient appointments
Handling paperwork needed to accept new clients.
Sending and receiving tests, charts, and equipment
Process payments and submit claims to insurance companies.
Organizing office space to make it a pleasant experience for patient.
Education:
Northside High School Jackson, TN 38305 May 2021
Diploma
Tennessee State University Nashville, TN
Major: Nursing
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