Customer Service Maintenance Worker
Resume:
Baylley Gael Dominguez-Sanchez
Bakersfield, CA **313
******************@*****.***
A blue-collar worker that is able to adapt and learn new skills on the job and off the job to make the work process more efficient and on schedule.
Willing to relocate: Anywhere
Work Experience
Glass Installer
BZD Showers and Glass - Bakersfield, CA
October 2019 to March 2024
My position in BZD Showers and Glass was installing, helping, and loading glass products quickly and efficiently on schedule to valued customers
The skills I learned and adapted in this line of work were
• Learning and using new tools to make the work process more efficient and on schedule
• Adapting to heavy workloads on tight-knit schedules
• Adjusting to physically demanding labor for long periods of time
• Precise movements with heavy fragile objects
• On the job customer service with a professional demeanor These are the core responsibilities I've mastered during my time at BZD Showers and Glass and still uphold in my personal and professional life.
Janitor/Maintenance
BZD Showers And Glass - Bakersfield, CA
October 2019 to March 2024
My position in BZD Showers and Glass as a Janitor/Maintenance worker was performing routine inspections and cleaning on tools, hardware, products, and job site. Skills I've learned and adapted in this line of work were
• Attention to detail, being able to see the finer details in cleaning and maintenance to achieve high quality finish
• Time management, making the work hours effective to finish on schedule
• Responsibility for all my work and holding accountability, finishing tasks given to me on schedule Customer Service
BZD Showers and Glass - Bakersfield, CA
October 2019 to March 2024
My position in BZD Showers and Glass as Customer Service was making, answering, and scheduling calls/ emails with customers, suppliers, and contractors to build good relations, answer questions, and provide solutions to problems quickly and efficiently.
The skills I learned and adapted in this line of work were
• Problem solving to achieve the best outcome when in a call or sending an email
• Having professional and helpful communication with our customers and business partners so they come out feeling confident in their business they've done
• Technical knowledge to help customers make informed decisions and trouble shoot issues
• Tenacity and patience when dealing with customers to service them professionally and thoroughly with a positive attitude
Education
High school diploma
Ridgeview High School - Bakersfield, CA
August 2018 to July 2022
Skills
• Glass installation (5 years)
• Heavy lifting (5 years)
• Customer service (5 years)
• Materials handling (5 years)
• Power tools (5 years)
• Hand tools (5 years)
• English (10+ years)
• Communication skills (5 years)
• Computer skills (5 years)
• Data entry
• Organizational skills
• Phone etiquette
• Customer support
• Sales
• Spanish
• Cash handling
Contact this candidate