Social Media Customer Service

Jeffery Harper

Cell: +1-208-***-****

Email: ********@*****.***

Objective: Seeking a position where I can grow and bring valuable skills of my expertise to help the company reach its main objective!

Qualifications

Computer Proficiency: Microsoft Office, Adobe CS6 programs Customer Service: Written and oral communication skills, Client assessment and analysis, Excellent negotiating tactics

Education

2010-2013 Iowa Wesleyan College (Mt. Pleasant, IA) Major: Bachelor of Science in Visual Communications Completed various projects within a portfolio, and courses including art history, web design, and digital imaging.

2008-2009 Gadsden State Community College (Gadsden, AL) Experience

9/2018-Present Independent Contractor

Driver: Provide delivery services for food and other supplies as needed (Ex: Doordash, Amazon, Shipt, Instacart and Lyft.

8/2013-Present Harper Elite Athletic Training (HEAT) Personal Trainer:

Maintained a safe and healthy environment while providing guidance in basketball for participants through excellent PR and communication skills. Also built healthy relationships with students and parents. Kept detailed records of client transactions, goals and participation.

2019-2022 Castle Rock LLC

Social Media Manager:

Analyzed and reported social media and online marketing campaign results. Developed marketing content such as blogs, promotional materials and advertisements for social media. Designed omni-channel goals across brands and digital platforms for store systems, web, mobile and marketing systems. Created videos and managed Twitter and Youtube channel to strengthen company reputation.