Financial Services Senior Product
Resume:
Matthew H. Flynn
**********@*******.***
Multi-skilled enterprise architect, technologist, and agilist with a talent for helping enterprises make sense of their capabilities and opportunities, and transform into continuously improving learning organizations.
Professional Experience
Discover Financial Services
Senior Product Agility Coach, 7/2021-present
(started with The Judge Group, 4/2021-7/2021)
As a transformation leader, I worked closely with VPs and Directors, facilitating the redesign and transformation of the organization and operating models for the lines of business within Discover’s Consumer Banking with a focus on aligning the delivery of IT products with the business processes and capabilities they support.
Crafted and incubated business capabilities for establishing vision, strategy, and the alignment of goals and objectives.
Created a system to connect disparate governance, business, and technical architectural repositories, (e.g., ServiceNow, LeanIX) so product leaders could make better decisions and improve regulatory compliance.
JP Morgan Chase
Vice President – Agile Coach, 2/2017-7/2021
Helped lead the transformation of Chase’s Consumer and Community Banking to the use of lean and agile practices to deliver software in a DevOps/Large Scale Scrum environment.
Established new finance and governance capabilities supporting the new product operating model.
Helped design and build systems to document and track maturity, objectives, key results, and other product delivery KPIs.
Health Care Services Corporation
(Blue Cross Blue Shield of IL, TX, NM, OK and MT)
Senior Solutions Architect, 5/2006-2/2017
Created architectures and connected business leadership and project teams to drive the design and delivery of quality solutions, including:
-Modernizing HCSC’s claims processing capabilities into highly scalable distributed, containerized architecture.
-Sense-making, designing and implementing capabilities to support the Medical Loss Ratio (MLR) Rebate requirements of the Affordable Care Act.
- Architecting the Benefits Value Advisor capability to enhance the customer advocate experience and improve cost transparency for BCBS members.
- Leading the design and implementation of HCSC’s ASO Cost Billing system to manage customized billing and fee policies for self-funded customers.
- Leading and providing expert advice on the architecture and implementation of business rules and business process management (BRMS/BPMS) systems.
- I also acted as an Agile evangelist and coach to leaders and teams, spawning HCSC’s transformation to DevOps and Agility.
Aon Warranty Group
Senior Software Engineer, 4/2001-5/2006
Led a team of engineers to design, build and deploy a web-based CRM and policy management system for AWG’s international extended warranty business using agile practices such as XP and Scrum.
Intercap Systems
Software Engineer, 10/1999-4/2001
Deloitte and Touche Tax Technologies
Senior Technical Writer, 11/1996-10/1999
Software Interfaces/Platinum Technologies
Senior Technical Writer, 1/1994-11/1996
Key Skills:
Architecture
Enterprise architecture
Business strategy
Operational excellence
Business architecture
Solutions architecture
Software architecture
Capabilities analysis
Process analysis
Risk analysis
Governance · Risk · Compliance Resiliency
LeanIX · Sparx EA · UML
TOGAF 9 · Zachman framework
Agility Frameworks & Skills
Scrum · XP · LeSS · SAFe
TDD · BDD · CI/CD · Jira
SDLC · Kaban
Product management
Product-centric operations
Project-centric operations
Continuous Delivery pipelines
Cloud Technologies
AWS · Azure · GCP
Pivotal Cloud Foundry
SAAS, IAAS, PAAS
Docker · Kubernetes
Snowflake · Kafka
Other Skills & Tools
People Management
IT Services Management
Requirements Management
Business Process Management
Business Rules Management
IBM ILOG · Drools · Blaze Advisor
Object Oriented (OO) Design
API Design & Development
Microservice design
Twelve-factor principles
Java · JavaScript · C#
NodeJS ·
REST · SOA · APIs
DB2 · Oracle · MySQL
Big Data · Power BI
Certifications
TOGAF 9
Cynefin Base Camp
Six Sigma Black Belt
Shingo Discovering Excellence
Certified Scrum Master (CSM)
Certified LeSS Practitioner (CLP)
Education
DePaul University.
M.S. in Computer Science
University of Massachusetts, Amherst.
B.A. in English Literature.
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