Product Owner Agile Coach

IRIS SANCHEZ

Mobile Phone: 646-***-**** Linkedin:https://www.linkedin.com/in/isanchez2008 Email:**********@*****.*** SUMMARY

• High performance professional with a proven success’ in transforming organizations and expanding their agile adoption as an Agile coach

• Proven track record as an Agile Coach, Program Manager and Product Owner with years of expertise leading and managing large teams

• Multilingual manager adept at communicating effectively to all levels of organization

• Exposure to enterprise wide initiatives related to Public Cloud, Risk, Compliance and Cybersecurity and an ability to incorporate them into a new agile framework

• Experience with a wide range of industries and products Payments, E-Commerce, Fintech, Legal, Artificial Intelligence (AI) and Learning EXPERTISE

● Agile Transformation ● Product Execution & Agile Delivery ● Agile Coaching CERTIFICATIONS

● Certified Scrum Master CSM

● Certified Scrum Product Owner CSPO

● AWS Cloud Practitioner

● Certified Agile Coach ICP ACC

● Certified Advanced Scrum Product Owner A+CSPO

TECHNICAL SKILLS

Software/Tools:Python, AWS Frameworks:Scrum, Kanban, Waterfall, SAFe, Spotify,Scrum @Scale, LeSS Project Management:Jira, Confluence,, Project, Rally,MS Project PROFESSIONAL EXPERIENCE

J.P. Morgan Chase 2020- present

Product Owner, Vice President, Office of General Counsel Legal Solutions

● Developed a Contract Lifecycle Management (CLM -Icertis) product across the Legal community while integrating with JPMC services

● Solidifying a technical strategy to offer a federated model allowing multiple teams to use and have independent work flows, clause libraries, taxonomy and templates. Teams will gain a streamlined process gaining a minimum 25% increased efficiency

● Developed bespoke MVPs project scope based on the client’s needs

● Developed a program roadmap for strategic expansion of CLM product

● Translate MVP requirements from vendor BRDs into project scope, and decompose into agile epics/ stories ; advanced roadmaps

● Created a support model and inhouse training program

● Hosted workshops for product team on story creation and iterative development LEAP - AI/LLM

● Develop a comprehensive collection of educational materials for attorneys, at all level, that cover Generative AI, LLM and Chat bots Senior Agility Program Lead, VP, Gateway Services and CPU Harmonization, NY/NJ

● Lead the Agility program for global scrum teams in India, New York, New Jersey and Texas engaged in the modernization of Gateway Services APIs and the expansion of both a private and public Cloud migration (AWS)

● Reboot the overall use of Agile frameworks (Scrum, Kanban and LeSS) while bringing a culture of collaboration

● Increased teams completion rates by 30%, increase iterative delivery by 40% and decrease cross team impact

● Provided metrics, progress and adoption percentage for senior management

● Worked on redefining the roadmap, story maps and building a program for Cross Ref team and PCU decomp Management Consulting, projects include:2012 to /2020 Bank of America, Agile Coach, Agile Transformation, New York NY 2020

● Worked with the Market Risk LOB to set up a an agile program for a number of critical data integrity applications

Standard transformation of teams to a healthy Scrum practice; Level 1 Maturity first 90 days

Implemented standardized Agile methodologies & behaviors across all the teamswhile building collaboration& cross team synergy

Implemented all program level agile ceremonies forteams ( planning, release planning, stand ups, SoS, retros, etc.)

Spearheaded conversations with senior management with respect to capital expenditures for DevOps (including QA automation) tools to support an iterative model

Hosted workshop and mentored Product Owners and the senior management team on the importance of roadmaps, story mapping and Big Room Planning / Release Planning as they move into a SAFe scaling model among other concepts Goldman Sachs, TXB, Program Lead, Agile Transformation, New York NY 2019

● Global top-down agile implementation of a new business venture within a large financial institution

Build an agile foundation and level 1 maturity for 7 teams; includes implementing all ceremonies and ensures teams fell into a cadence for Scrum & Kanban framework respectfully

Collaborated with senior leadership to create tech a roadmap with value stream and (AWS) cloud platform growth

Collaborated with senior team leads to identify workloads and deliverables for product launch, including off-premise to cloud delivery, payment rails,risk, &compliancerequirements;infrastructure,APIs and payment gateways, monitoringand security

Contributor to Agile PlayBook for business organization Fidelity Investments Consultant, Agile Coach, Agile Transformation, Jersey City, NJ 2018 – 2019

● Top down agile transformation of the firm’sRisk teamsas the organization moves to a scaled Spotify model

The Business unit objective was to increase the agile practice by achieving teams a level 2 maturity and prepare for a scaled solution

Implement standardized Agile methodologies & behaviors across all the teams while building collaboration

Coached teams to improve the effectiveness of their ceremonies (standups, planning, grooming, sprint review retrospectives, demos, release planning, etc. Trained teams in best practices

Mentored POs in effective story creation, slicing functionality, roadmaps & story mapping

Coached PMO staff on release planning and enterprise (dev ops) tools; set the foundations for a Center of Excellence

Coached Scrum Masters in all aspects of Scrum and SAFe and developed best practices

Partnered with the PMO to measure team maturity and adaption

Advised the leadership on the benefits of release planning, strategic planning, technology roadmap, QA automation and continuous integration process’ to support an iterative model JPMChase, Consultant Agile Project Manager, Agile Transformation, Brooklyn NY 2018

● Worked with various teams on deliverables for a new digital banking layer that integrates JPMorgan Securities, Chase Private Banking program offers a SDI options for clients (You Invest)

Drive cultural change by championing an agile mindset that ensures the organization is at the forefront of industry best practices,

Duties include playing the Scrum Master role with core Onboarding team and partners; ensuring delivery for new product launch as they incorporate into a hybrid scaled model

This was a transitional role for the department, as they moved from Waterfall to Agile framework Bank of America, Consultant ADL Agile Coach, Agile Transformation, Jersey City, NJ 2017 to 2018

● Kanban and Scrum (re) kick-off for legacy Merrill Lynch teams

Coached 5 teams from the inside as a SM to the successful delivery of new development while using an agile (Kanban, Scrum) delivery model for Mainframe & distributed systems (.Net, Java, JavaScript, Angular)

Implement standardized Agile methodologies & behaviors across all the teams while building collaboration and synergy

Coached teams to become self-organizing

Hosted educational workshops and coaching with bank staff to ensure transition post transformation

Applied maturity models to assess department and drafted recommendations for the Managing Directors (MDs)

Created a new tools (software) to improve the resource allocation MacMillan Publishing Higher Edu., Consultant Program Lead for Agile Transformation, New York NY 2014

● Top down agile transformation of the organization’s higher educational division to a Scrum framework

Effectively communicate agile principles, scrum practices and drafted an operating model across the organization

Implemented all ceremonies and set scrum teams in a regular cadence

Implemented technical process for a good QA practice to support delivery

Performed team assessments, organizational assessments and drafted recommendations for enterprise solutions including QA Automation and continuous integration process’ to support an iterative model

Trained scrum teams, POs and Scrum Masters for post transformation execution

Advised the CTO and PMO Head on the best practices, strategic planning, technology roadmap

Delivered a high valued project to upgrade for educational tool which offered used a new interface and user experience AIG, Consultant Program Manager GIU, NY 2012 – 2013

● This Program is an enterprise level program that goes across all lines of the AIG business with a $50M+ budget monitored closely by C level executives and federal regulators. This Program supported a global transformation of data centers, including regional consolidation and server farms refresh. Waterfall was the framework used to execute this program. Responsible for:

General Program oversight for metrics and communications

Oversight of the change management process (CR)

Provided draft to validate progress, identified risks and resources. Liaison with financial advisor on money spend consummate with budget; provided demands and forecasts

Drafted mitigation strategies to ensure delivery timelines

Set up a new program for Global Decommission equipment post data center closures (disk destruction included on site) MasterCard International, Director, NY 1/2015 – 7/2016

● Project Lead for MasterCard Open API team as they developed a number of features including the commercialization of Apple Pay

● Kicked off a Scrum practice in preparation for a SAFe roll-out

● Lead coordination efforts with enterprise teams (Audit, Eng. Security, PCI, PCII & Crypto)

● Participated in budgeting reviews (actual vs forecasting)

● Provided APIs for authorizations for Apple Pay and co branded cards

● Collaborated in hosting FinTech events sponsored by MC (Masters of Code in London, Mexico, SFO, STL and NY) Google, Inc., Technical Program Manager, NY, NY 2008 – 2012

● Products:Google Checkout Wallet; Project Managerand Junior Product Owner Google Health Mobile; Product/ Project Manager Google.org; Scrum Master for Digital ads products ( DFP, DE, DFA)

Implemented and matured ceremonies for Ad teams

Focused on cross team pollination; used as pair programming techniques to accelerate ramp up and decrease reliance on offshore

Enforced JUnits and QA automation tests for all new features; TDD practice expansion

Worked on key mobile initiatives for ads (Android and Blackberry) on DE Ad platform

Collaborated with product management and customer service teams to develop a roadmap and align developers to ensure delivery

Responsible for updating the Compliance documentation for the Google Checkout/Wallet

Drafted the Business Continuity Plan. Aligned plan with the DRII and (UK) BS2599-2 standards for Google Checkout

Responded to banking, state, federal regulators and auditors requests via mail and/or during onsite visits. I worked

closely with the Legal and Compliance teams for Payment business

Collected banking requirements for international banking ventures related to Payment platform

Mentored and active coaching of junior Scrum Masters in agile ceremonies and formation of new teams

Managed Google Health Mobile project with offshore vendors who delivered a mobile app (mPHR) for both iOS and Android

Product Owner

Took an active in working vendors to improve usability, page layout and general user experience

Beta tested the Google Health when it was deprecated and converted to MS HealthVault

Re-launch a site for the Association for Women in Math (AWM) as part of a Google.org initiative

Liaison with client, stakeholders and internal teams to build a custom solution

Replaced all outdated code with a seamless integration of Google products (Sites, Checkout and Forms) and created a new e-Commerce flow for payments.

DoubleClick, Scrum Master & Agile Program Manager, NY (Merged with Google)1/2007 4/2008

● Top down agile transformation of the entire tech company

Implemented and matured the scrum process for the 5 engineering teams aligned to Product

Implemented all Scrum ceremonies (stand ups, retro, planning, review, demo, SoS) for local & offshore teams

Successes included building core values as collaboration, teamwork and communication

Reduced team sizes to increase visibility. Decreased the cost per story point from $2500 to under $1100.

Improved quality per release. (Tickets from 660- 85 in 4 releases) and cross team pollination (TDD, paired programing)

Instituted new engineering practices, continuous integration, QTP, XP, Selenium test harness and pair programming to grow practice and productivity.

Extensive work with Product Owners to organize roadmap and backlog for quarterly releases

Fostered values like collaboration, TDD, continuous builds and integration into a Beta environment

Championed the use of metrics and other objective measures to monitor adoption Deutsche Bank, Consultant, Project Manager 3/2006– 9/2006

● Self-assessment Audit Program

Conchango, Engagement Project Manager, NY 7/2004 – 10/2006

● Lead Microsoft engagements in the Americas

McGraw Hill/ Standards Poor / Microsoft - Major Active Directory and SMS/Exchange upgrade

Bank of Tokyo-Mitsubishi - Active Directory global rollout

Tiffany & Co - SharePoint Portal conversion

Redwood Analytics – POC: SharePoint, Reporting Services w/ SQL for data warehouse migration

Scrum internal POC

Deutsche Bank, Bankers Trust, Ast Vice President (AVP)New York, NY 1/1998 – 9/2001

● Assistant Vice President, Technology GIS - Self assessment Audit and Risk program

● Associate - Change Management Analyst

● Consultant - Y2K remediation, change management approvals and DR/BCP preparedness IBM, Contractor Project Coordinator, San Juan, PR 1996 1997

● Sales and Marketing ; government bids, RFPs and drafted implementation plans EDUCATION

Education and Professional Development

● Harvard University, Cambridge, MA, presently pursuing a Cybersecurity Certification

● Stanford University, Palo Alto CA, 2011 Stanford Advanced Project Management (SAPM) 2011

● New York University, New York, NY, 2011 Certificate in Project Management (PMP) 2010

● InterAmerican University of Puerto Rico, San Juan, PR, Social Sciences

● University of Puerto Rico, Law School, San Juan, PR, Paralegal 1996

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