Customer Service Assistant Manager
Resume:
Rebekah Simmons *** Elizabeth street *****
*******@****************.**
m
EXPERIENCE
Cabot Rec Center, Cabot Arkansas - Child Care Worker Reference: The main office 501-***-****
September 2019- April 2020
While working at the childcare facility in the town rec center I was responsible for multiple different children at once at all times. Had to develop good relationships with all the parents. Was also responsible for the cleanliness and organization of the space that the kids were in and provided general safety, care, and entertainment for them. Was always on my feet, moving around, lifting things, and problem solving. Was a live-in nanny during covid.
Reference: Jennifer Hunter 505-***-****
Was responsible for two kids, both under the age of 8 years old at the time. Cooked them meals, helped them with their at home school assignments, and entertained them during the day.
Walking Comfort, City Creek Mall - Assistant Manager Reference: Brad Hendricksen 801-***-****
****@*******************.***
August 2020- September 2021
Small shoe store inside of the city creek mall where I started as a sales associate and worked up to being the assistant manager. Lots of customer service work and I was on commissions so I gained sales experience and customer service skills. I was responsible for keeping track of inventory and re-ordering products when they sold out. And was also incharge of general store upkeep and cleanliness.
Salt Lake Souvenir and Gift, 24 west 100 south - Assistant Manager
/Manager
Reference: Julianna Daley, 385-***-****,
********.*****@**************.***
September 2021 -October 2023
SKILLS
Responsable
Organized
Hardworking
Detail Oriented
Leadership experience
Problem solving
Punctual
Small family owned shop that needed a lot of work. Managed multiple different people at different times and was responsible for training and general instruction of the sales associates at the store. Lots of customer service work, the store was regularly packed during the summer months and we moved through product quickly. Keeping track of the inventory and re-ordering products was my responsibility. I was also incharge of the staff scheduling, had to work with the personal schedules of other employees, and local events that had the potential to affect customer traffic. General problem solving, fixing random delivery and payment issues as they came up and was often dealing with multiple different problems at once while also taking care of customers and giving direction to employees. Communication with the employees that I was in charge of and with my superiors, relaying information to the right people, in the right format and in a timely manner consistently. Taking and applying direction from the business owner and working around obstacles as they came up. Organized, managed and participated in general store upkeep and cleanliness.
EDUCATION
Cabot High School, Cabot Arkansas -Graduated
Regularly got good grades in school and got along well with other students and teachers. Had a job tutoring a third grader in my junior year of high school, and helped her go over what she had done in class and complete her homework. I was also on the school newspaper, and enjoyed working with my classmates to conduct interviews, do research, and write articles about local and student news. Participated in community activities with family and friends regularly. I often spent weekends babysitting for people in the community.
SLCC, Salt Lake City UT - currently attending
Working hard and doing mostly online classes, so my schedule is very flexible. Currently majoring in Psychology.
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