MAURITA
MARTIN
*********@*****.***
Meridian, Idaho 83642
We had a Family Construction Company for 30 years. I have worked in the Phone Industry and Medical.
As a student I worked for the University of Iowa Catering. We planned and facilitated events e.g. weddings and Academic functions. I raised 2 children. I was an avid runner for 20 years. I made my own soap and sold it. My husband passed away 7 years ago. I am looking for a part time job. I am excellent with people and I have very good reading and writing skills.
PROFESSIONAL SUMMARY
David's Remodel (Family Business) - Office Assistant in Construction Sierra Madre, CA • 05/1993 - 10/2016
ST Lukes Hospita - ER Admitting Clerk
Sun Valley, ID • 05/1998 - 05/2001
WORK HISTORY
Completed clerical tasks such as filing, copying, and distributing mail.
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Interacted with customers by phone, email, or in-person to provide information.
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Managed daily data entry and kept clerical information accurate and up-to-date.
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Maintained confidentiality in handling sensitive information while performing administrative tasks.
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Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
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Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
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Increased customer satisfaction by providing professional and courteous front desk support.
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Facilitated seamless transitions between shifts through thorough handover briefings, ensuring continuity of care for admitted patients.
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Handled sensitive information with discretion, maintaining strict confidentiality regarding patients'' medical conditions and personal circumstances.
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Developed comprehensive knowledge of hospital policies and procedures related to admissions, enabling quick resolution of potential issues that may arise during registration.
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Maintained patient confidentiality by adhering to HIPAA regulations throughout the entire registration process.
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Assisted in improving ER efficiency by regularly updating patient status reports, allowing medical staff to prioritize care accordingly.
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Enhanced patient satisfaction with effective communication and empathetic demeanor during the admissions process.
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SKILLS
• Data Entry
• Verbal Communication
• Dedicated Team Player
• Administrative Support
• Resourceful
University of Iowa
Iowa City, IA • 12/1979
B.S. : Geography
Course work in Waste Water Systems
Kirkwood Community College Cedar
Rapids Iowa
EDUCATION