Cleaning Services Facility Operations

ESMERELDA RIVERA

Lubbock, TX ***** 1-806-***-**** *****************@*****.***

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Skills

Cleaning methods

Exceptional time management

Interior and exterior cleaning

Teamwork

Focused and detail-oriented

01/2024 to 03/2024

Lubbock, TX

09/2022 to 11/2023

Marlin, TX

04/2022 to 08/2022

Lubbock, TX

11/2021 to 04/2022

Lubbock, TX

08/2020 to 05/2021

Lubbock, TX

01/2019 to 07/2020

Lubbock, TX

Experience

Housekeeper

Residence Inn Marriott

Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces. Cleaned bathrooms, including toilets, tubs, showers and sinks. Changed bed linens and towels, tidied up rooms.

Reported any maintenance issues or damage to supervisors immediately. Returned rooms to occupant-ready status to satisfy future guests. Cook

Texas Department of Criminal Justice, TDCJ

Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Adhered to food safety standards when storing and preparing foods. Cleaned kitchen equipment, surfaces, utensils and dishes. Supervised and trained kitchen staff on proper preparation techniques. Drive-thru

McDonald's

Took orders, repeated orders back to customer, build drink orders and handed out correct order at window Restalked cups, ice and condiments before the end of each shift. Cashier/Drive thru

Church's Chicken

Took orders, repeated orders back to customer

Except cash and credit card payments

Correctly gave back change and issued receipts

Counted till at the end of each night to make sure accurate amount was in register. Housekeeper

Hampton Inn and Suites

Collect it all

Soiled linen and towels replaced all toiletries towels and bedding Dusted, swept, mopped and through trash

Insured, clean rooms and hotel standards were met on every room Completed board and a timely manner each day.

Housekeeper

Steen's Cleaning Services, LLC

Surface and deep clean residences and businesses

Made beds, cleaned restrooms and kitchens

Sorted and washed clothes

12/2017 to 01/2019

Lubbock, TX

11/2016 to 11/2017

Lubbock, TX

01/2014 to 11/2016

Springfield, IL

02/2012 to 12/2014

Odessa, TX

06/2010 to 01/2012

Lubbock, TX

04/2008 to 05/2010

Beaumont, TX

03/2006 to 01/2007

Lubbock, TX

Vacuumed, swept, mopped and cleaned windows as needed and through trash Construction clean up and janitorial services.

Housekeeper

The Ava Hotel

Stripped all dirty linen including towels from each room assigned Replaced all toiletries towels and bedding

Vacuumed, dusted, swept, mopped and threw trash

Insured clean rooms at hotel standards in every room. Make Ready

Clapp apartments

Deep clean apartments for an occupant threw away all furniture left in the apartment Scrubbed, walls, doors, Vince, tubs, sinks, stove, refrigerator and floors Shampooed carpets and swept and mopped all flooring Cleaned windows baseboards and trim

Repainted cabinets and walls as needed.

Painter

Agra Industries

Painted surfaces using brushes and paint rollers

Taped around fixtures prior to painting

Protected all services with drop cloths prior to and during painting Cleaned and properly stored all pain equipment and supplies at the end of each work day Led crew of seven painters

Reported daily status reports on all job tests and workers duties Maintain documentation for areas such as orders, activities, schedules and employee performance Attended daily and monthly safety meetings.

Housekeeping Supervisor

Hilton Garden Inn of Odessa

Work with front desk to keep an updated list of all clean rooms and any rooms out of order Maintain rotating schedules, shift reports and inventory before housekeeping departments Evaluating employee performance

Placed orders for housekeeping supplies and toiletries as well as linen Communicated repair needs to maintenance staff

Assigned housekeeping staff to specific shifts and rooms based on availabilities and daily requirements Checked every room prior to being available for sale. Monitored inventory levels and ordered supplies as necessary. Created and implemented daily cleaning schedules for staff members. Provided feedback on employee performance, identifying areas of improvement while recognizing successes. Folder

Lindsay Laundry's

Maintain clean and hazard-free work areas

Train new employees on proper folding techniques

Sorted dirty linen upon arrival.

Server

Applebee's Restaurant

Greek customers, take orders, input orders, expedite food, make alcoholic beverages, clean sections, restocked salad stations, beverage stations

Take payments and take customers proper change.

Meat Cutter

Dynamic Foods

Could a variety of raw meats

Packaged all orders

Clean all knives and machine daily

Help team members reach our daily quota.

06/2001 to 01/2006

Lubbock, TX

Housekeeper

Residence Inn

Collect it all

Soil linen and towels from each room

Replaced all toiletries towels and bedding

Vacuumed dusted swept mopped and through trash

And sure to clean rooms and hotel centers were met on each and every room Complete a daily board and timing manner.

Expected in 08/2025

Schaumburg, IL

01/2001

Education and Training

Bachelor of Science: Criminal Justice

American InterContinental University

Lubbock High

Certifications

OSHA 30 Hour Safety, 01/2015

OSHA 10 Hour Safety, 05/2023

Customer Service Specialist, 08/2023

Additional Information

Availability to work on weekends and holidays on short notice. Skills

Team Leadership, Safety Standards, Conflict Resolution, Project Management, Communication, Data Entry, Food Preparation

Personal Information

Date of Birth: 04/21/1983

Marital Status: Single

Languages

English

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