Food Service Customer

VALERIE TURNER

Severn, MD *****

Phone: 202-***-****

Email: ***************@*****.***

Employment History

**/**** – 02/2024 Food Service Leader

Royal Farms, Hanover, MD

• Provide leadership, direction, and training to food service personnel; assign job duties and oversee the completion of assigned tasks • Provide on-site, immediate resolution of customer service needs • Provide overall direction of food service operation • Maintain familiarity with Eatec Inventory and Purchasing system, including transfers, requisitions, products, and physical inventory • Provide input to the store manager concerning the performance of subordinate Food Service Workers to allow accurate and fair evaluation of their performance

03/2013 – 01/2020

Bartender

Rose's Dejavu, Washington, DC

• Welcome customers and take their orders • Mix ingredients of drinks to make preferred cocktails • Generate bills according to orders and operate POS for bill collection • Order and replenish supplies at the drinks bar • Maintain the bar and service area in a neat, clean and organized condition • Check IDs of customers for alcoholic drinks service as per state issued applicable SOPs • Maintain productive relationships with customers and enhance clientele using referral base

05/2019 - 01/2020

Bartender Server

Bobby's Burger Palace, Hanover, MD

• Greet patrons as they arrive at the bar and provide them with food and beverage menus • Take orders for food and beverages and provide patrons with a delivery timeline • Relay food orders to the kitchen and ensure that water and welcome drinks are served • Create concoctions of alcoholic drinks in accordance to previously set menus • Mix ingredients including liquor, soda, water, sugar and bitters to prepare cocktails • Ascertain that exact amount of each ingredient is used in each concoction • Serve alcoholic and nonalcoholic drinks to customers, along with their food orders • Observe patrons' liquor intake and restrict intake when they reach a prescribed mark • Stock bars with beer, wine and liquor and ensure that supplies such as water and napkins are available • Prepare and serve appetizers such as pickles, cheese and cold meats • Take cash or credit card payments in exchange of services rendered

01/2012 - 03/2018

Bartender

12 Lounge, Washington, DC

• Prepare and serve drinks and beverages to patrons following regular recipes • Mix ingredients such as soda, water, and sugar to prepare cocktails • Anticipate guests' needs to decide if additional service is needed • Operate register and verification machines • Order required liquor and supplies • Display bottled goods and glasses to make smart look • Slice and pit fruit for garnishes • Clean and sanitize bar and equipment and replenish supplies

Education History

High school Diploma

High School Diploma

KING GEORGE HIGH SCHOOL, King George, VA

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