Data Entry Patient Care

ANNETTE VALENCIA ****************@*****.***

I am a detail-oriented and results-driven professional with years of experience with an extensive medical background, seeking a position with a company where I can utilize my skills, knowledge and experience while ensuring growth both professionally and personally.

Inform data (1/22 – 9/23) Internal Research Specialist

Performed in-depth research on individuals and entities, utilizing a diverse array of databases, public records, and online resources. Meticulously analyzed and evaluated acquired data to produce detailed reports for clients ensuring adherence to legal protocols and maintaining a high standard of accuracy. Collaborated effectively with law enforcement agencies, legal teams, and other professionals to gather crucial data on the subject. Employed advanced search techniques and specialized tools to unveil missing or outdated information essential to the investigation.

SJV Data Solutions (9/18 – 1/22) Field Research Analysis

Proficiently conducted comprehensive background investigations utilizing various databases, public records, and online resources to gather information. Retrieved court records including criminal, civil, probate, and family law, utilizing court kiosk terminals and engaging court clerks for multiple docket copies. Performed meticulous data entry in proprietary software ensuring systematic scanning and uploading of all retrieved dockets, while fostering strong relationships with Los Angeles County court clerks.

WAVE Bail Bonds (8/14 – 9/18) Administrative Assistant/Recovery Assistant

Managed comprehensive data entry tasks, ensuring accurate updates to client files with detailed case information, including charges, dispositions, and violation dates. Facilitated requests for multiple copies of dockets and exonerations directly from courts. Orchestrated scheduling coordination for clients' court appearances and issued reassumption letters accordingly. Delivered exceptional customer service, handling administrative duties such as filing, faxing, and copying with diligence and proficiency. Recovering outstanding debts from defaulting clients involves extensive investigation using various databases, public records, and other resources to locate debtors or assets. Engaging in effective communication through phone, email, or in-person interactions to negotiate payment plans, provide debt information, and facilitate payments.

Internal Medicine of USC (11/13 – 08/14) Patient Care Coordinator for Dr. Michael Karp

Facilitated patient care across all phases by serving as a link between patients, the physician, and referring physicians. Managed follow-up care for pre-op and post-surgical patients by arranging necessary appointments. Conducted training for new employees and handled tasks like calling in prescriptions, coordinating patient care with home health care or nursing facilities, and supporting office operations with clerical duties such as filing, faxing, copying, and other assigned tasks.

Burbank Women’s Health OBGYN/Providence Little Company of Mary (10/09 – 12/2013) Medical Assistant II/Front Office

Performed patient check-ins/outs, collected co-pays, and arranged follow-up appointments. Managed patient rooms, conducted vital sign checks, administered vaccines, and carried out ancillary tests. Offered patients specialty and home health care referrals. Entered and tracked referrals in the Electronic Medical Record (EMR) system. Coordinated with multiple insurances for pre-certifications and approvals, alongside handling administrative duties like phone calls, data entry, faxing, copying, and filing. Prepared TES batches for multiple physicians. Ensured top-notch customer service in both face-to-face and telephone interactions.

Dr. Mohamed Shaheedy Pediatrics (01/1997-10/2009)

Performed patient check-ins, collected co-pays, and arranged follow-up appointments. Managed patient rooms, conducted vital sign checks, administered vaccines, and carried out ancillary tests. Offered patients specialty and home health care referrals. Coordinated with multiple insurances for pre-certifications and approvals, alongside handling administrative duties like phone calls, data entry, faxing, copying, and filing. Conducted training for new employees.

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