Customer Service Patient Care
Resume:
Dawn Miller
Patient Care Coordinator
Maplewood, MN 55119
*************@*****.***
To acquire a challenging position that will allow me to utilize my existing skills while continuing to grow
professionally.
Work Experience
Pulltab Seller
Merrick
March 2010 to Present
Customer service, manage money.
Patient Care Coordinator
Allina Health
March 1999 to July 2018
Schedule appointments, answer phone, verify insurance, Microsoft, and epic. Floor Clerk
Hillcrest Bingo Hall - Saint Paul, MN
October 1999 to July 2006
Management
Supervisor
Hope Daycare Learning Center
December 1995 to March 1999
Customer service, count inventory, manage money.
Education
Diploma of education
Tartan High School
Medical Receptionist Program
Globe College
Skills
• Scheduling
• Receptionist
• Epic
• Organizational Skills
• Microsoft Office
• Front Desk
• Medical Office Experience
• Medical Scheduling
• Medical Receptionist
• Phone Etiquette
• Customer Service
• Data Entry
• English
• Insurance Verification
• Medical Terminology
• Patient Care
• HIPAA
• EMR Systems
• Microsoft Access
• Front desk
• Customer service
• Typing
• Medical records
• Medical terminology
• EMR systems
• Epic
• HIPAA
• Microsoft Access
Additional Information
SKILLS
• Computer/Keyboarding
• Data entry
• Reception/Appointment Scheduling
• Basic insurance knowledge in healthcare setting
• Strong communication
• Public relation skills
• I am patient & compassionate
• Uphold patient confidentiality
• Work well under pressure & in fast pace environment
• Health unit coordinator
• Register new patients
• Check in patients
• Collect patient's demographic & insurance information
• Direct patient's calls to the appropriate place
• Write referrals
• Customer service
• Count money
• Supervise children in variety of age groups
Contact this candidate