PROFESIONAL SUMMARY
Results-driven Admin, Facility, and Logistics Manager with a proven record of success in office operations, financial administration, and logistics. A detail-oriented professional skilled in implementing best practices, developing policies, and optimizing productivity. Adept at managing facilities consolidation, inventory control, and ensuring compliance. Known for reducing costs, improving efficiency, and enhancing customer experience. Proficient in technical and soft skills, with a strong focus on safety and risk management. Seeking to leverage comprehensive abilities in a dynamic managerial role.
SKILLS
Technical Skills
Strong Technical Skills
Risk Management
Budget Planning
Transportation Activity Management
Part Repairs and Replacement
Warehouse Safety Programs
Facility Management Abilities
Storage Operations
Soft Skills
Strong Communication
Interpersonal Skills
Staff Development
PROFESSIONAL EXPERIENCE
TRACTION APPS LIMITED Admin, Facility and Logistics Manager Jan 2022 – Present
Manage incoming communication, including faxes, emails, and mail.
Implement work procedures and SOPs, optimizing work schedules.
Lead HR activities, including recruitment, onboarding.
Screen and approved tenants, enforcing lease agreements.
Address tenant complaints and oversaw property repairs.
Ensure legal compliance of buildings and properties.
Effectively manage staff, security, janitors, dispatch riders, drivers, vendors, and utilities.
Conduct asset management for work tools, bikes, electronics, vehicles, generators, etc.
Conduct work tools purchase, repairs, HMO processing, and training.
Develop cost-effective strategies, reducing burn rate by 10%.
Maintain inventory levels for head office and upcountry areas.
Provide excellent customer service and communicated effectively with stakeholders.
Manage logistics operations, including warehouse inventory and transportation.
Resolve customer issues promptly and implemented retention programs.
Ensure compliance with company policies, safety regulations, and laws.
Execute plans for office expansion across Nigeria, Ghana, and Benin Republic.
Develop work tools policy and IT-related guidelines. Richard Ishaku
Administrative Support Facility Management
HR Coordination Logistics Specialist
***************@*****.*** +234**********, +234********** https://www.linkedin.com/in/richard-ishaku-92a9b4b7/ STRADA MEDIA LIMITED Admin, Facility & Fleet manager Mar. 2020 - Jan 2022
Performed administrative duties, including answering phones, taking messages, and filing paperwork.
Demonstrated strong interpersonal communication skills with visitors, co-workers, and investors.
Assisted in recruiting technicians, drivers, janitors, and vendors.
Updated diesel supply and asset management records.
Maintained a safe working environment by adhering to safety policies and regulations.
Ensured proper maintenance and servicing of equipment according to manufacturer's specifications.
Proficiently operated various computer applications for data entry, including Microsoft Office Suite.
Processed insurance claims and handled billing inquiries from clients.
Established positive working relationships with other departments for smooth operations.
Utilized organizational skills to efficiently manage multiple tasks.
Demonstrated proficiency in providing excellent customer service to internal and external customers.
Monitored budget expenditures for facility operations and identified cost-saving initiatives.
Verified insurance coverage and addressed discrepancies prior to appointments or procedures.
Conducted periodic inspections of building systems to ensure proper functionality.
Maintained strict confidentiality when handling sensitive information related to classified documents. CLAYFIELDS AND HARROW Facilities and Admin Manager Feb 2017 - Mar 2020
Managed and maintained facilities, conducting inspections and repairs to ensure safety and efficiency.
Prepared detailed reports on the current status of facilities and any special requirements.
Maintained accurate records related to facility management, including inventory levels and repair logs.
Assisted in the budgeting process by reviewing costs associated with labor, materials, and supplies.
Coordinated with vendors to obtain competitive pricing on materials and services.
Developed preventive maintenance plans for equipment, systems, and facilities to minimize disruptions.
Provided technical support for the design of mechanical systems, such as HVAC systems.
Analyzed space usage patterns to maximize utilization rates while minimizing expenses.
Developed emergency response plans for natural disasters or unexpected events.
Monitored compliance with safety regulations, particularly hazardous waste disposal.
Planned, coordinated, directed, monitored, evaluated, and reported on facility projects from inception through completion.
Collaborated closely with internal departments to meet their space requirements and other facility-related needs.
Negotiated contracts with contractors and vendors for services such as janitorial or security.
Investigated customer complaints regarding facility conditions or services provided.
Established procedures for efficient building operation, maintaining a safe environment for staff and visitors.
Scheduled regular inspections of buildings to identify potential problems before they became serious issues.
CROWN ALLIED COOP LIMITED ABUJA Facility and Logistics Manager May 2016 - Feb 2017
Managed large estate personnel, overseeing housekeeping, groundskeepers, and maintenance teams.
Monitored material inventory levels for daily operations to ensure adequate supply.
Maintained detailed expenditure records for estate operations.
Conducted training sessions for new hires on safety protocols, job duties, and customer service expectations.
Negotiated contracts with suppliers to secure necessary goods at competitive prices.
Implemented strategies to enhance efficiency across all estate operations.
Coordinated with vendors to procure supplies for daily operations and special events.
Collaborated with the marketing team to create promotional materials showcasing estate features.
Resolved conflicts between staff members or between staff and clients promptly.
Established relationships with outside contractors for repairs or renovations.
Developed strategic plans for long-term projects, such as landscaping upgrades or construction.
Utilized strong communication skills to interact effectively with clients, staff, vendors, and stakeholders.
Conducted regular property inspections to ensure proper upkeep and compliance with safety standards.
Generated reports outlining monthly expenses, budget projections, and other financial information. VOLUNTEERING EXPERIENCE
SMaNCH Foundation, Borno, Admin and Logistics Coordinator Maiduguri Mar. 2015- Present
Enforced and maintained safety and quality standard operating procedures.
Maintained accurate inventory records through physical counts and cycle count programs.
Monitored performance metrics to identify areas for improvement in the work environment.
Established relationships with key stakeholders to ensure a smooth flow of information throughout the distribution process.
Ensured proper documentation and compliance with data protection protocols. EDUCATION
Federal University of Technology Yola (Mautech) Bachelor of Engineering Adamawa June 2014
Major – Chemical Engineering
CERTIFICATIONS
Fundamentals Of Facility Management Certificate 2022
Personal Security and Awareness Certificate 2022
Google Data Analysis Certificate 2022
Care for managers 2020
Professional Certificate on Fundamentals of Operations Management 2017
Professional Certificate on Media and Public Relations 2017 LANGUAGES
English Fluent
Hausa Fluent
REFERENCES
Available on request