KASEY SMITH
**********@*****.***
Recognized for consistently exceeding performance goals; rapid learner with strong planning, writing, and organizational skills. Adept at accomplishing multiple tasks simultaneously and working effectively under pressure. Highly organized and independent; able to efficiently coordinate tasks to accomplish projects with timeliness and creativity. Over 15 years supervisory and problem-solving team building experience.
EXPERIENCE
NOVEMBER 2021 – PRESENT
TEAM LEAD SUPERVISOR, GKN Automotive – Newton, NC
*Escalate Supplier issues to Supplier Management and Supplier Quality when needed.
*Review Supplier issues and request Corrective Actions and Root cause(s).
*Review manpower and assign tasks and training to employees; Ensure cross-training in critical jobs.
*Review and document vacations to report to management for approval.
*Review Quality Alerts to stay abreast of floor issues, Utilize PFMEA’s, and Control Plan instructions.
*Review scheduled builds to ensure timeliness of completion and implement escalation if needed.
*Review rejected parts for disposition. E.g. Overturn or enforce.
JULY 2019 – NOVEMBER 2021
CUSTOMER SERVICE SUPERVISOR, Pizza HUt – Lincolnton, NC
*Performance planning and scheduling to fulfill daily order requirements.
*Utilize problem solving techniques across shifts to improve each area's efficiency.
*Perform dining room inspections to help customers obtain a full, uninterrupted service experience.
*Minimizing downtime by ensuring required maintenance per machine is performed on schedule.
*Order, install and assemble required components and parts as needed.
OCTOBER 2015 – JULY 2019
DATA ENTRY SPECIALIST, The Walking Company – Lincolnton, NC
*Work with management to ensure accurate data reporting and entry per shift.
*Accurately analyze, process, and monitor transaction data through closing.
*Establish data entry standards and procedures to improve data quality.
*Key data points into Microsoft-based databases (Excel and Power Platform).
MAY 2010 – OCTOBER 2015
QUALITY CONTROL SPECIALIST, Delta Apparel - Maiden, NC
*Oversee employee operations/hours/schedules/payroll.
*Update and maintain all ISO documentation compliance throughout the company.
*Utilize specialized training to obtain quality products for shipment.
*Assist management with material handling operations and warehouse organization.
EDUCATION
JUNE 2006
HIGH SCHOOL DIPLOMA
North Lincoln High School
SKILLS
*Microsoft Word, PowerPoint, Excel, Access, QuickBooks, Outlook, Visio, Project, One Note
*Data Entry
*Shipping and receiving
*Material Handling Equipment and maintenance
*Quality Control Inspections
*Warehouse and manufacturing experience
*Forklift license