Data Entry Customer Service

C. Rebekka Wolfe

Data Entry and Administrative Professional

*************@*******.*** • 251-***-****

linkedin.com/in/rebekka-wolfe-a4638329 • Mobile, AL 36619

Summary

Meticulous and diligent administrative professional driving sound business practices with accurate data and document processing. Leverage a background in insurance, financial, and shipping industries to deliver outstanding customer service to internal and external stakeholders. Collaborate with cross-functional teams to execute initiatives accelerating the achievement of organizational goals.

Areas of Expertise

Accurate Data Entry

Data Integrity

Accounts Receivable

Billing and Invoicing

Database Management

Customer Service

Time Management

Project Management

Securing Confidential Data

Professional Experience

Boys & Girls Clubs of South Alabama, Inc., Mobile, AL 2021-current

Resource Development Support Specialist

Update and manage the performance, integrity, and security of donor database. Analyze fundraising outcomes to determine effectiveness for future projects. Research and identify prospective new donors and proactively initiate sponsorship and funding.

Employee Fiduciary, Inc., Mobile, AL 2018 – 2019

Compliance Analyst

Oversaw client compliance for an organization offering small businesses 401k options for their employees. Prepared nondiscrimination testing and Form 5500s as well as plan document amendments for clients. Addressed client inquiries related to ERISA, solving technical issues, and managed data with FT William, Relius, and MSOffice software.

Auto Injury Solutions, Daphne, AL 2017 – 2018

Medical Bill Review Processor

Examined and confirmed the accuracy of medical bills submitted to a B2B auto insurance casualty claims solutions company, researching missing information. Entered billing data into the system for future access and collaborated with claims adjusters and attorneys to accelerate the processing of claims. Reviewed and processed medical bills for payment.

●Consistently met and exceeded quotas and objectives for data entry as set by management.

Walks and Wags, Mobile, AL 2017 – 2017

Dog Daycare Attendant

Assisted in all aspects of a dog daycare business, maintaining a clean and safe environment for pets and observing pet behavior during playtime. Bathed, dried, and manicured pets and reinforced training and commands. Interacted regularly with customers and ensured good experience to retain their business.

●Completed extracurricular studies in small business management to better assist ownership in managing and growing business and pursued continuing education in dog training and behavioral issues.

Auto Injury Solutions, Daphne, AL 2015 – 2015

Data Entry Clerk (Temporary Employee)

Performed high volumes of data entry, accurately typing, faxing, and scanning incoming information and creating records to facilitate easy future access. Ensured the integrity of data with rigorous proofing and review of entry and confirmed the security of sensitive information.

●Consistently met and exceeded daily data entry quotas.

ASF Intermodal, Mobile, AL 2014 – 2014

Accounting Clerk (Temporary Employee)

Executed billing for a full-service drayage provider and transportation broker, preparing up to 300 billing statements monthly. Managed incoming payments, posting cash, check, and online payments to appropriate accounts and assembling bank deposits as needed. Interfaced with customers on billing inquiries and resolved or escalated issues.

Fr. Meyers Sohn North America, LLC, Daphne, AL 2011 – 2014

Administrative Coordinator

Coordinated 300+ monthly international shipments for 24 client companies for a global forwarding company, tracking and scheduling sea, air, and overland freight. Prepared and filed export documentation and proactively communicated progress with stakeholders to ensure exceptional customer experiences. Generated shipping reports for major clients and prepared billing for all international shipments and shipments to Mexico.

Additional Experience

Accounts Receivable / Billing Clerk, Pilot Catastrophe Services, Inc., Mobile, AL, 2007 – 2010

Workshop Coordinator, The National Flood Insurance Program, Mobile, AL, 2006

Development Assistance, The Little Sisters of the Poor Sacred Heart Home, Mobile, AL, 1998 – 2005

Education

Bachelor of Science in Sociology

Spring Hill College, Mobile, AL

Technical Expertise

MS Office, Google Workspace, FoxPro DonorPerfect, AS/400, Citrix, PbS, AES, PCS, Oracle

Volunteer Experience

Dog Walker, City of Mobile Animal Shelter

Associate, Mobile SPCA Rummage Sale

Exhibit Docent, Vietnam Memorial Wall Project

Meal Preparation for the Homeless, Waterfront Rescue Mission

Eldercare Resident Visitor, Little Sisters of the Poor

Contact this candidate