Urgent Care Clinic

EDWARD J. BUGGS III, MHA, LPN

**** ******* *****

Columbus, Ohio 43231

Home 614-***-****

Mobile 614-***-****

(Email – ******@*********.***)

SUMMARY OF QUALIFICATIONS

Combines education in Nursing and Health Administration with diverse experience and training to provide full range of nursing care to patients.

Experienced as a Lead Nurse in a clinical setting.

Knowledge and skill sufficient to prepare, administer, and appropriately document actions taken specific to commonly prescribed medications.

Knowledge and ability to use sound judgment in carrying out duties, reporting and recording relevant patient information, and requiring only minimal supervision.

Medical/Surgical clinical experience as achieved through a teaching facility.

Evidence of special skills as attained through clinical training: EKG administration.

Experienced on a variety of EHR systems

Orient and trained less experienced MAs and LPNs in a mentorship role and resource advocate.

PROFESSIONAL EXPERIENCE

MAXIM HEALTH CARE, Columbus, Ohio 06/2020 – 09/2020

LPN – COVID 19 Screening

Pre-screen client employees for possible COVID 19 symptoms prior to start of shift.

Provide medical PPE (Personal Protective Equipment) to all client employees to help protect from possible COVID 19 infection.

CHALMERS P. WYLIE VA AMBULATORY CARE CTR, Columbus, Ohio 04/2019 – present

LPN – Urgent Care Clinic

The LPN serves as a responsible member of the Urgent Care Clinic department and are responsible for goals and interventions that promote veterans in attainment maximum functional potential.

Works in the Urgent Care Clinic as assigned under the direction of a Registered Nurse and reports to the Nurse Manager for the Primary Care area.

Responsible for observing, recording, changes in the patient’s condition, as well as providing input into revision of plan and care based upon data collected and identified patient/family needs.

Collaboration and communication with clinic staff, the patient’s family/care giver, internal and community-based services and disciplines involved in providing care to patients.

Assist other staff to prioritize the overall veteran care needs and adjusts the plan of care as needed.

Advanced knowledge and skill in preparation, administration and documentation of commonly prescribed oral, topical, subcutaneous, intra-muscular medications permitted by the facility policies and procedures.

Performs venipuncture for blood draws and IV peripheral insertions. Monitors and adjust rates of IV fluids. Can float to the lab to aid in blood draw rooms as staffing allows. Trained and proficient in the Lab ordering system for collection and submission of specimens.

Ability to work independently with minimal need for readily available supervision and communicates effectively with the veteran, families, caregivers, professionals, and other supportive staff. Provides and documents SBAR to appropriate RN and transfer of patient care as needed.

Take appropriate actions based upon communications, observations, veteran care reports, provider/staff discussions. Reports changes to provider, demonstrates the knowledge and ability to effectively intervene and recommend and implement strategies that assure optimal, safe, and effective care.

Contributes to the development of the plan of care for assigned veterans outlining program modalities and updates per policy and as changes occur. This plan of care is completed with general review and co-signature by the RN or MD, utilizing a broad knowledge base and expertise in order to develop and modify treatment plans to meet the veteran and the family’s expectations.

Familiar with how work activities impact VA’s goal to implement sound stewardship practices that are protective of the air, water, land, and other natural and cultural resources. Shall be a good steward of the environment by preventing pollution, minimizing waste, and continually improving environmental programs.

Promoted and demonstrated nursing concepts in the VA system. Works in collaboration with the Registered Nurse (RN), and,or Health Care Provider (HCP) . The LPN will adhere to all current directives of the VA and meet current Joint Commission standards, and VA-OIG expectations.

Performs cleaning and stocking of the clinical rooms, procedure carts and performs monthly outdate monitoring.

Knowledgeable and competent in the use of programs, including Omnicell, Vista-3, CPRS, Cerner and any other EHRM the facility may use. In doing this, will be able carry out and follow guidelines, requirements, and documentation for the Urgent Care Clinic.

Attends all meetings especially newly created Urgent Care Clinic Strategic Planning committee as well as trainings/in-services/education required to maintain proficiency in Urgent Care Clinic.

LPN - Primary Care

Works within Primary Care to provide direct care to the patient. Works collaboratively with designated providers, nursing staff to provide initial intake, clinical reminders and observe and report reason for the visit to the provider and/or RN in the clinic.

LPN – Intermittent Float

The primary role of the House Float Pool Licensed Practical Nurse intermittent (LPN) is to provide back-up coverage for the nursing staff in Primary Care (PC) including the Community Based Outpatient Clinics (CBOCs), Specialty & Acute Care (SAC) and the Surgical Clinics. The duty station is the Columbus VA but may occasionally travel to the CBOC's to provide coverage. The Part-time LPN works during the week and occasional weekends/holidays.

Duties include but are not limited to:

Communicate and interact appropriately and courteously with internal and external customers.

Maintain confidentiality of written, electronic, and verbal patient/employee information.

Work and function within a safe manner including infection control and use of equipment.

Assure that patient safety is paramount in all aspects of patient care.

Integrate and apply pertinent aspects of the Outpatient Clinic performance improvement program into his/her professional practice.

Utilize nursing research and literature in practice.

Integrate and apply aspects of the Joint Commission on Accreditation of Healthcare Organizations National Patient Safety Goals as applicable to their area of practice.

If Applicable: Schedule appointments for patients in collaboration with team members to ensure that all patients are scheduled within time constraints established by ACA guidelines and VHA policies especially adhering to priority access for service connected and OEF/OIF veteran populations

Will be proficient in women's gender specific care, including but not limited to:

(a.) performing chaperone duties, (b.) room preparation and instrumentation, (c.) specimen collection

(d.) tracking cervical cancer screenings

Continue from previous page

MOUNT CARMEL HEALTH SYSTEMS INC., Columbus, Ohio 02/2019 – 10/2019

Clinical Quality Auditor - License Practical Nurse

Assist in identifying and facilitating opportunities for improvement in the delivery of patient care

related to clinical care, patient safety and resource utilization outcomes. Under the direction

of the Quality Manager, performs chart reviews for core HEDIS measures and other quality

initiatives, and maintains strict confidentiality of all data and information. Develops and

maintains collaborative relationships with medical and healthcare system staff to ensure

effective, results-oriented project outcomes.

PROMEDICA INC., Columbus, Ohio 11/2018 – 01/2019

Clinical Outreach Coordinator - Case Management- License Practical Nurse

The main function of the Case Management Outreach Coordinator is to provide support to

case managers (Accountable Point of Contact). The Case Management Coordinator works within their scope of practice as an integral part of the interdisciplinary team under the direction of the case manager to interact with members providing education, community resource planning, and support.

THE OHIO STATE UNIVERSITY WEXNER MEDICAL CENTER, Care Management,

Columbus, Ohio 09/2018 – 10/2018

Care Coordinator - License Practical Nurse

As a care coordinator, I will assist the care team with setting goals for quality assurance and best practices. Specific duties including assessing and screening patients as well as providing them with education about medical processes and procedures. I provide referrals for continuing care and local community resources for patients. With input from patients, families, and the care team, I create outcome goals and an overall care plan.

PRIMARY ONE HEALTH INC., Clinic Unit, Columbus, Ohio 03/2016 – 08/2018

Clinical Lead Nurse - License Practical Nurse

The LPN will usually be the first medical professional to work with a patient. Recording the patient’s history is one of the first duties. Other jobs the LPN performs include:

* Medication administration as prescribed by a physician * Immunizations

* Taking vital signs, such as blood pressure, temperature, and weight * Taking medical histories

* Basic wound care including dressing changes. * Assessments

* Documentation of care via EHR systems. *Giving injections of medication

BROOKDALE SENIOR LIVING, Memory Care Unit, Westerville, Ohio 01/2016- 03/2016

License Practical Nurse

Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatment in accordance with physicians’ orders and within state licensure regulations.

Continue from previous page

HEALTHSCOPE, Columbus, Ohio 04/2014 – 01/2016

Group Administrator

Essential Functions of Job:

• Handling customer service calls from clients, brokers and client representatives • Analyzing problems brought forth during phone inquiry and applying appropriate resolutions • Work with Analysts and other departments to research problems • Maintaining and assuring accuracy of documentation • Continuous knowledge of numerous benefit interpretations • Ability to enter eligibility and referrals • Assist in on the job training of new members • Ability to learn claim processing as well as adjustments Responsible for maintaining close relationship with client’s HR operating areas, troubleshooting operational problems on a real time basis, and working on special projects that support operational needs of the customer • Develop and maintain positive relationships with external vendors including PBMs, PPO Networks, etc. • Track and trend issues to determine common issues that require process improvement • Responsible for quality assurance and assisting all departments within HSB maintaining seamless customer service to include updating benefit information for customer service, evaluate eligibility reports to determine discrepancies and interface with outside vendors to resolve discrepancies • Strong ability to identify appropriate resources for research and problem resolution. • Ability to report to the office

Mc KESSON (Relay Health), Columbus, Ohio 02/2013-04/2014

Product Support Specialist

Responsible for responding to product application support questions from customers regarding the company’s software. Analyzes problems with software applications to identify problem area(s) and recommend corrective action. Recommends solutions to customer application questions. May utilize specialized domain expertise related to the specific application of the software to resolve

QUANTUM HEALTH, Columbus, Ohio 01/2011-02/2013

Patient Service Representative/POD Cultivator

The role is to serve as patient and provider advocate by answering all specific questions, while educating and guiding patients through the complicated process of healthcare.The core responsibility of a POD Cultivator is to provide coaching to Patient Services Representative trainees to ensure that he/she achieves and maintains performance consistency towards meeting and exceeding client goals.

KAISER PERMANENTE OF OHIO, Cleveland, Ohio 10/2008-11/2009

Business Analyst II

Provided coordination for managing issues and changes, from identification through implementation phases. Ensure all system changes and enhancements are prioritized, designed based on business requirements, implemented and documented as required. Ensure the claims user community is aware of changes being made to the system platform. Establish and maintain relationships with peers in Ohio and other Kaiser Permanente regions. Keep Claims Management up to date on issues and what their current status is, including known problems being worked and perceived risks. Part of taskforce to implement ICD9 and ICD10 integration into system design configuration.

Continue from previous page

STATE OF OHIO – DEPARTMENT OF INSURANCE, Columbus, Ohio 05/2007-10/2008

Insurance Complaint Analyst

Assist and reviews complaints and responses for completeness, determines subject matter jurisdiction and routes complaints to appropriate agency division. Analyzes and resolves complaints in assigned lines of business or insurance product, provides assistance and information to consumers’ request for assistance with various types of insurance (e.g., home; auto; life; Medicare, Medicare supplement insurance; long term care, and other forms of health insurance.)

OHIO POLICE & FIRE PENSION FUND, Columbus, Ohio 01/2003-12/2006

Contract Specialist/Privacy Officer – Administration Division

Monitors all vendor contracts for compliance with contract specifications, terms, and conditions. Assists Project Manager with contract administration and compliance for Fund-wide projects.

Serves as Privacy Officer. Monitors internal Service Level Agreements.

OHIO PUBLIC EMPLOYEES RETIREMENT SYSTEM, Columbus, Ohio 7/2000-01/2003

Education Representative - Member Communications Division

Plans, schedules and conducts pre- and post-retirement planning seminars for OPERS employer, member and retiree groups throughout Ohio including preparation of meeting agendas and correspondences for client meetings; develops and delivers presentations; answers questions regarding retirement related issues, program benefit options and estimates, changes in laws, regulations or procedures; researches and resolves member problems. Prepares and processes member seminar announcements and informational mailings. Thorough working knowledge of Chapter 145 and Board rules and regulations.

Health Care Insurance Specialist – Health Care Division

Primary contact with plan administrators; developed and maintained relationships with administrators; liaison between OPERS and vendors regarding administration of plans. Monitored Adequacy of provider networks; identified opportunities for improvement; maintained logs or outstanding member issues for each plan administrator. Managed systems issues including data exchange, identification card production and eligibility file specifications.

• Involved in vendor contract negotiations; interfaces with vendors regarding development

and implementation of action plans to resolve member issues.

MEDICAL MUTUAL OF OHIO, Columbus, Ohio 05/1999-06/2000

Account Administrator

Provided marketing and account management support to Sales Consultants and sales management personnel regarding sales of new accounts and service of existing clients. Researched, compiled and prepared data and documentation for sales proposals and account implementation.

EDUCATION AND TRAINING

COLUMBUS STATE COMMUNITY COLLEGE, Columbus, Ohio

Diploma of Practical Nursing 08/2015

CENTRAL MICHIGAN UNIVERSITY, Columbus Campus

Master of Science in Health Services Administration 08/2003

WILBERFORCE UNIVERSITY, Columbus Campus

Bachelor of Science in Health Services Administration 06/2001

Contact this candidate