Loan Processing Customer Service
Resume:
Latannigan Traylor
Arlington, TX *****
****************@*****.***
Results-oriented in a professional career opportunity with strong qualifications in competitively positioning products and services while maintaining industry leadership. Combined expertise in coordinating loan approval, file flow process, regulatory compliance and preparing loan documents and reporting. Extensive experience in loan processing to FNMA/FHLMC along with broad experience in loan processing in, retail, due diligence, and QC audits. Strong loan processing skills with advanced conceptual knowledge and understanding in loan processing standards. Work Experience
Sales Associate
Ace Cash Express - Dallas, TX
February 2023 to Present
give customers great customer service with paying their bills or try to get approved for a loan Team Leader
Dallas warehouse - Dallas, TX
November 2021 to December 2022
As a team lead, I’ll make sure everyone stay on task and get the job done Creating an inspiring team environment with an open communication culture Setting clear team goals Delegating tasks and set deadlines for your internal team
Compliance Analyst I
DVH, INC. - Frisco, TX
April 2017 to September 2021
· Evaluates fraudulent, suspicious and/or unusual activity for regulatory reporting and/or escalation to management and/or other departments.
· Determines whether transactions are legitimate and have been properly documented.
· Serves as subject matter expert in analysis and investigative techniques.
· Maintain strong working knowledge in the use of AML risk mitigation tools, such as automated transaction monitoring systems, due diligence research, and web-based investigation techniques
· Gathers pertinent evidence/proper documentation through
· Confidential research/analysis to support analytical finding through more complex monitoring rules
· Conducting internal/external research, pulling of transaction records, and reviewing reports.
· Conducts all regulatory submissions within the timelines and guidelines and country regulatory requirements.
· Create and maintains investigative case files. Ensure appropriate records/files are maintained accurately and are properly reconciled per all record-keeping requirements (MGI and Regulatory).
· Gathers information responsive to internal and/or external requests for SAR supporting documentation, subpoenas or other requests, as needed.
· Makes sure databases/logs are kept current, reconciled and confidential Education
Associated Degree in Early Childhood Education
El Centro College
January 2012 to December 2016
Skills
• Excellent Proficiency in Encompass, Reverse Sun Soft, Empower, Calyx Point, DU, DO and LP, FHA Connection, Windows XP, Microsoft Word, Excel and outlook. Excellent qualifications in managing complex mortgage underwriting issues. Debt-to-income ratio and budget analysis. Loan processing and application flow. Cost, benefit, and risk analysis. Fraud detection and prevention techniques. Knowledgeable in complex income: self-employed income such schedule C, D, E and F. Stay abreast with TRID, federal and state regulatory compliance guidelines for residential compliance for residential lending
• Financial concepts
• Internal audits
• Corporate accounting
• Banking
• Regulatory reporting
• Fraud
• Banking
• Leadership
• Math
• Customer service
• Cash handling
• Cash register
• Front desk
• Organizational skills
• Administrative experience
• Microsoft Word
• Microsoft Office
• English
• Phone etiquette
Languages
• English - Expert
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