Customer Service Store Manager

Stephanie McKenzie

Cell 901-***-****

(Email) *******************@******.***

Objective: Seeking a position where I may utilize my administrative Skills I have acquired. Skills:

● Skilled in providing quick customer service

● Good knowledge of maintaining cash register and other cash related procedures

● Very dedicated and meticulous about work and maintain a high level of accuracy in all transactions

● Pay strong attention to details

Qualifications:

● Looking to offer my excellent skills in accounting and customer service.

● To work in an organization where I would have a scope to use small to medium store management and cash handling skills for smoothing the transaction process

● Quick learner

● Dependable Employee

● The ability to understand where others are coming from Education:

1999-2002 Long Beach Poly High Long Beach, CA

2003-2004 Long Beach City College Long Beach, CA

2005-2006 Maric College Los Angeles, CA

Experience:

Store Manager

11/21 – (Present) Barnes & Noble @ LeMoyne-Owen College Bookstore Memphis, TN

• Dealing with customer queries and complaints

• Overseeing pricing and stock control

• Maximising profitability and setting/meeting sales targets

• Coordinate payroll and bookkeeping functions

Assistant Manager

12/15 – 11/21 LeMoyne-Owen College Bookstore Memphis, TN

● Handled Cash Register

● Assist in monitoring and completing bookstore inventory

● Supervised Student Accounts

● Stocked New Merchandise

● Returned unsold textbooks to publishers

● Maintain storeroom and bookstore in a neat and orderly manner 10/14 -5/15 Cricket Wireless Memphis, TN

Sale Representative

● Sold Phones

● Clerk

● Inventory Adjustments

● Supervised established client accounts – contacted clients regularly to establish effective working relationships; maintained relationships with the company’s customers

● Handled and resolved any complaints or concerns from customers 6/11 - 3/14 Sears/Kmart Memphis, TN

Stocker

● Move merchandise by hand

● Checked and verified merchandise

● Load outgoing and incoming merchandise

1/09 - 3/11 Johnson & Johnson Analyst Inglewood, CA Stocker

● Overnight of all inventories

● Cycle counting

● Inventory adjustments

● Demonstrate ability align goals of all parties

12/08 6/11 Ross Clothing Store Long Beach, CA

Cashier

● Tagged all new merchandise

● Stocked New inventory

● Ask for one or two forms of ID to confirm identity.

● Return unwanted items to shelves

Contact this candidate