Customer Service Team Member
Resume:
Anita Reed
Morristown, TN *****
************@*****.***
In search of a permanent position to finish out my working career with a stable company who values and rewards good work ethics.
• Determined, Motivated and Enthused for success.
• Committed to good work ethics in order to increase business volume for employer as well as a welcoming work environment.
• Work well within a team environment as well as independently
• Strong Customer Service skills
• Mathematically Inclined
• Current ABC Server Permit
Authorized to work in the US for any employer
Work Experience
Telephone Operator Receptionist
Lakeway Answering Svc Inc/Rv - Morristown, TN
November 2022 to November 2022
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Team Member
Bojangles - St. Louis, MO
October 2022 to November 2022
Closing sandwich maker breakfast cook
Team Members
Taco John's Of Elizabethton - West Plains, MO
October 2022 to November 2022
Frontcounter
Housekeeping
Hampton Inn Of Morristown - Morristown, TN
October 2022 to November 2022
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and v Team Member
Zaxby's - Nashville, TN
May 2022 to June 2022
Food and beverage serving and related workers take and prepare orders, clear tables, and do other tasks associated with providing food and drink to customers. Cashier and Salesperson
Isaacs Enterprises Inc - Morristown, TN
March 2022 to May 2022
Ran cash register, lottery sales and reports, end of shift reports, maintained coffee bar, roller grill, hot sandwich and pizza case, and soda fountain/ice counter. Customer service. Stock and inventory. Cleaned and stocked restrooms.
Front Counter Captain D's
Morristown, TN
April 2022 to April 2022
Food and beverage serving and related workers take and prepare orders, clear tables, and do other tasks associated with providing food and drink to customers. Front Counter Associate
Faris Enterprises Of Tn Llc - Morristown, TN
March 2022 to April 2022
McDonald's front counter. Ran cash register, assisted customers with orders. Ran drive thru cash register, filled drink orders, tended fry station. Housekeeping
Fairfield Inn - Owensboro, KY
March 2022 to March 2022
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and v Teamember
Arbys - Nashville, TN
February 2022 to March 2022
Prep work and front counter
Team Member
Wendy's - St. Louis, MO
November 2021 to February 2022
Food and beverage serving and related workers take and prepare orders, clear tables, and do other tasks associated with providing food and drink to customers. Server
L&S Family Entertainment Llc - Hendersonvlle, TN
August 2018 to October 2021
Customer service. Stocked, prepared and served various fryer food items, grill items
( including breakfast foods), pizzas,
icee machine, soda fountain, coffee bar, served beer and liquor by the drink. Stock and inventory. Prepared party areas and hosted birthday parties, baby showers, bowling tournaments, and any parties scheduled for various occasions.
End of shift cash reports.
Also worked front counter for bowling area, assisting customers with proper shoe fit and bowling balls Account Representative
GC Services - Knoxville, TN
June 2015 to July 2016
• Processed high volume of incoming/outgoing phone calls for collection purposes Breakfast Hostess
Best Western - Knoxville, TN
July 2012 to March 2013
Prepared and set up the breakfast area for guests
Ensure that all food items and coffee are properly displayed and replenished as needed Maintain cleanliness and sanitation standards in the breakfast area and kitchen Greet and assist guests with their breakfast selections Provide excellent customer service
Break down breakfast buffet, wash and clean food receptacles, and utensils Wipe down tables
Sweep/mop) vacuum
Stock and prep food for the next day
Assisted with truck orders and reordering
Stock and inventory
Customer Care Representative (CCR)
Walgreens - Morristown, TN
June 2009 to July 2011
•POS (point of sale) operations
•Cash Reports
•Inventory/Stock
•Stock Rotation
•Department Displays
•End Cap Maintenance
•Resets and Revisions
•Customer Service
Mail Carrier
Powell Post Office - Powell, TN
April 1999 to December 2007
Sorted, cased, and delivered all types of mail pieces and parcels Cashier
Target - Powell, TN
April 1999 to August 1999
• Cashier
• Customer Service
• Organization of Apparel Department
• Merchandise Pricing
In Home Caregiver
Aging and Family Services - Keyser, WV
February 1997 to April 1998
Provided personal care. Light housekeeping. Errands for shopping and doctors appointments. Bakery/Deli Associate
K-Va-T Food Stores, Inc. - Morristown, TN
October 1992 to November 1993
Stock. Sliced and package deli meats and cheeses. Customer Service. Ran cash register. Prepared and served various foods for hot bar.
Decorating cakes and baking/packaging breads and various bakery items. Upholstery Trimmer
Berkline - Morristown, TN
August 1990 to May 1992
End of assembly line trimmer for all types of furniture. Cashier and Salesperson
The Pantry - Lenoir, NC
February 1990 to June 1990
Ran cash register. Cash reports. Stock and inventory. Customer Service. Co-owner/Operator
Upholstery By Barry - Carlisle, PA
May 1985 to December 1989
Owned and operated upholstery shop.
Telemarketer
Olan Mills - Morristown, TN
May 1984 to January 1985
Outbound calls from assigned list to promote and sell portrait packages. Cashier and Salesperson
Handy Market - Carlisle, PA
February 1983 to November 1983
Performed all opening procedures. Ran cash register. Stock and inventory. Maintained coffee bar and soda fountain areas. Lottery sales. Customer Service. End of shift reports.
Cook/Server
Pines Truck Stop - White Pine, TN
August 1982 to December 1982
Stocked, prepared, and served all breakfast items, grill foods, hot bar items, and made to order menu items.
Housekeeping Aide
Howard Johnson's - Carlisle, PA
November 1980 to February 1981
Performed all aspects of hospitality industry cleaning procedures. Snack Bar Attendant
Woolworths - Carlisle, PA
February 1979 to November 1980
Performed all opening procedures. Prepared sandwiches, chili, hot dogs, soft pretzels. Dispensed fountain drinks and smoothies, as well as maintaining and filling. Ran cash register and did end of shift cash reports. Customer Service. Education
High School Diploma
Hamblen High School West - Morristown, TN
May 1982
Skills
• Accounting
• Tax experience
• Customer service
• Pricing
• Cold calling
• Marketing
• Guest services
• Cash register
• Sales
• POS
• Assembly
• Serving
• Restaurant experience
• Planograms
• Cooking
• Cash handling
• Grocery store
• Communication skills
• Front desk
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