Insurance Claims Specialist
Resume:
Rhonda May
Griffin, Ga *****
Fraud / Claims Investigator
Claims Adjuster
***********@*****.***
Work Experience:
PSCU- Fraud Investigator-Remote
April2022- Present
Investigates potential Credit Card fraud / dispute cases on information received from the fraud detection system. Analyzes several aspects of account history, to include payment and transactions history . Contacts customers and merchants to obtain additional information regarding fraudulent charges .
Nelnet -Claims Representative-! Remote
December 2021 to April 2022
Claims Representative- Balancing High End Loans
Balancing School Loans/ Collections
TSYS - McDonough, GA
June 2020 to December 2021
Investigates potential Credit Card fraud cases on information received from the fraud detection system.
Analyzes several aspects of account history, to include payment and transactions history . Contacts
customers and merchants to obtain additional information regarding fraudulent charges . Luxottica - McDonough, GA December 2016 to June 2018 Front Office/ Auditor - Inventory Control, Customer Service -Investigates Loss Migration with the Company Insurance Claims Specialist GEICO - Macon, GA October 2011 to April 2016 Insurance Claims Specialist - Process Insurance Claims / Customer AP/AR, Updating Client Polices when needed Education Associate's degree
GEICO - Macon, GA October 2011 to April 2016:
Insurance Claims Specialist - Process Insurance Claims / Customer AP/AR, Updating Client Policies when needed -Customer Service
Education :
Associate's degree
Skills & Operating Systems:
Working Remotely from Home-4 years
Secure ID
Avaya
Microsoft Word/ Microsoft Windows/Outlook / Microsoft Teams/One Note/Excel Powerpoint/Microsoft Office /Epic
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