Quality Assurance Customer Service

EXPERIENCE

Memorial Hospital – Valet/Parking Attendant – South Bend, IN.

August 2023 – May 2024

Provide consistent customer service. Responsible for the safe handling of customer vehicles to and from parking structures, as well as accurate handling of payment forms.

Statewide Windows– Builder– 3518 Co Rd 6, Elkhart, IN, 46514

May 2022 – July 2022 574-***-****

Provide consistent building of sliding windows for recreational vehicles. Responsible for quality assurance of each part.

Patrick Industries Adorn– Sander– 1241 E 11th St., Mishawaka, IN, 46544

September 2021– December 2021 574-***-****

Provide consistent sanding and building of countertop and sink parts designed for recreational vehicles. Responsible for quality assurance of each part.

Chick-fil-a – Team Member – 182 Coliseum Blvd, Fort Wayne, IN, 46805

October 2019 – 2020 260-***-****

Provide consistent above average customer service, responsible for quality assurance and organizational tasks to ensure daily operations run smoothly.

Silver Birch Assisted Living – Dietary Aid– Provide consistent above average customer service, responsible for quality assurance and organizational tasks to ensure daily operations run smoothly.

April 2020 – August 2020 574-***-****

A summer job that required various tasks including trash removal, food service duties, assisted with food preparation tasks during Covid

Silver Birch Assisted Living – Community Aid – 3630 Hickory Rd, Mishawaka, IN, 46545

April 2019 – August 2019 574-***-****

Summer job that required various tasks including trash removal, mailroom duties, assisted with housekeeping tasks, assisted in event coordination and operation of events for residents, managed visitation schedules during Covid.

EDUCATION

Purdue University Fort Wayne, Fort Wayne, IN August 2019- May 2024

Electrical Engineering Technology Associates Degree obtained

Vincennes University, Vincennes, IN Credit obtained June 2019

Computer Maintenance I & II

Ivy Tech Community College, South Bend, IN Credit obtained June 2019

INFM 109 Informatics Fundamentals

Elkhart Area Career Center, Elkhart, IN August 2018-June 2019

Computer Networking

Mishawaka High School, Mishawaka, IN August 2015-June 2019

Academics Honors Diploma

AWARDS AND INTERESTS

●EACC Essential Skills & Technical Purdue Univesity Fort WayneProficiencies Initiative 2018

●Online Proficiency Location Information on the Internet 2018

●Honor Roll Student

●National Junior Honor Society John Young Middle School

●Five Star Life Student of the year 2014-2015

●Valparaiso Girls Volleyball 1st Place Champion 2012

REFERENCES

Jorja Stephenson 1322 East Jefferson Blvd, Mishawaka, IN 46545 574-***-****

Tara Pants 140 S Front St. Apt. B, Dowagiac, MI 49047 765-***-****

Kelly Szulczyk 91 Strawflower, Romeoville, IL 60446-3788 630-***-****

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