Administrative and Office Assistant
Resume:
Rachel M. Passarella
Tampa, FL 33634
***********@*****.***
EDUCATION
Master of Arts, Counseling in Educational Settings, CACREP Accredited May 2018
Rowan University, Glassboro, NJ Cumulative GPA: 4.00
Bachelor of Arts, Psychology May 2008
Rutgers University, Camden, NJ
PROFESSIONAL EXPERIENCE
Title I School Counselor 10/2020-Present
Catapult Learning, Tampa, FL
Planning, preparing, utilizing, and assessing research backed social-emotional curricula in individual and group counseling sessions.
Servicing students, families, and faculty in three schools located in Hillsborough county by providing individual, group, and crisis counseling and consultation.
Providing students, teachers, and parents/guardians with specific information related to learning strengths, weaknesses, and styles to promote an optimal learning experience.
Referring families to outside mental health agencies and resources when needed.
Reporting cases of possible student abuse or neglect to DCF and following up on statuses.
Student Assistance Program (SAP) Specialist 10/2019-5/2020
Caron Treatment Centers, Wernersville, PA
Advertised and recruited for, planned, prepared and ran ten psychoeducational support groups with elementary and middle school students.
Referred students and families to local outpatient mental health agencies within 48 hours of completing assessment when deemed appropriate.
Communicated via phone, email, and in person with students’ parents/guardians regarding behavioral concerns while maintaining confidentiality and HIPAA standards.
Attended and participated in weekly SAP team meetings with interdisciplinary team to discuss students’ progress with academics and behaviors.
Mobile Response Worker 12/2018-7/2019 Legacy Treatment Services, Hainesport, NJ
Dispatched to youths’ residences, schools, and community settings within one hour of phone call and conducted initial assessment of biopsychosocial information to obtain a broad understanding of youth’s life.
Referred youths to at least one outside mental health provider to assist with their mental and emotional well-being.
Communicated with youths, families, and collateral contacts on a weekly basis to assess youths’ progress towards personal identified goals and safety status.
Answered Parent Line hotline daily during office hours and monthly during on call hours to answer questions and explain dispatch process.
GENERAL EXPERIENCE
Office Assistant Triforce Appliance Repair, West Deptford, NJ 8/2015-3/2018
Sorted and filed customer paperwork and receipts; billed out service calls; and entered data into Excel spreadsheets.
STAFFING AGENCY EMPLOYMENT
Insurance Agent Data Entry Clerk J&J Staffing, Wenonah, NJ 9/2018-10/2018
Generated letters for insureds/agents; uploaded forms and entered data for new claims onto FileTrac software; and entered data into Excel spreadsheets.
Human Resources Office Assistant/Receptionist Accu Temp, Cherry Hill, NJ 8/2018-9/2018
Organized and filed confidential employee information; explained handbook and paperwork to employees; and translated Spanish and French to employees.
OfficeAssistant J&J Staffing, Wenonah, NJ 11/2016-4/2018
Handled phone calls and all general administrative duties documents.
Human Resources File Clerk Accu Temp, Cherry Hill, NJ 2/2011-8/2011
Organized and filed confidential information; copied and mailed documents; and handled visitors and phone calls.
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