DORIS CERVANTES
*** *. **** ****** 310-***-****
Los Angeles CA 90003 **************@**********.***
SUMMARY
I am a team player with a pleasant personality accustomed to work in a fast pace environment while assuming a variety of duties. I have exceptional multi-tasking capabilities. I am able to communicate effectively and diplomatically with all kinds of people and maintain a sense of humor under pressure.
EXPERIENCE
Robert Half International – El Segundo CA
Administrative Assistant, October 2015 – Present
Key Responsibilities
Greet visitors entering establishment, determine nature and purpose of visit and direct or escort them to specific destinations
Answer telephones, direct calls and take and deliver messages
File and maintain records
Collect, sort, distribute, prepare mail or courier deliveries
Manpower (United Parcel Services) – Gardena CA
Data Entry, February 2014 – January 2015
Key Responsibilities
Compile, sort and verify the accuracy of the data before it is entered
Center for Community and Family Services – Carson CA
Receptionist, November 2010 – January 2011
Key Responsibilities
Greet visitors entering establishment, determine nature and purpose of their visit
Transmit information or documents to customers using computer, email or facsimile machine
File, collect mail, sort and distribute
Answer telephone, direct calls and take messages
Alcoholism Center for Women – Los Angeles CA
Administrative Assistant, March 2007 – February 2009
Key responsibilities
Greet visitors or callers and handle their inquiries
Direct them to the appropriate persons according to their needs
Open, sort and distribute incoming mail
Locate and attach appropriate files to incoming correspondences
Intakes
Himco Security Products – Los Angeles CA
Accountant Assistant, June 2005 – May 2006
Key responsibilities
Debit, credit and total accounts on computer, databases
Review documents such as purchase orders, sales and tickets
10-key by touch, filing, scan and answer telephone
EDUCATION
MISSION HIGH SCHOOL – San Francisco, CA
Graduate 1974
SKILLS
Languages:
Bilingual – Speak, read and write English and Spanish
Computer:
Proficient in MS Word, MS Excel and MS Outlook
Communications:
Outstanding telephone conversation skills
Personality:
Pleasant, patient and personable. Adaptable and quick learner