Sales Associate Los Angeles
Resume:
Giovanni Lopez Mateo
********@*****.***
Los Angeles, CA 90024
********@*****.***
Hard working with excellent time management skills, solid communication and interpersonal skills, customer centric, high level of attention to detail, and with the ability to obtain good sound judgment with a strong learning curve.
Authorized to work in the US for any employer
Willing to relocate to: West Hollywood, CA
Authorized to work in the US for any employer
Work Experience
Key Holder/Sales Associate
MAC Cosmetics - Century City, CA
October 2023 to May 2024
Beauty Advisor/Sales Associate
Sephora - Beverly Hills, CA
January 2022 to October 2023
As a Beauty Advisor at Sephora. I gained valuable experience in conducting makeup consultations and demonstrating product applications. This allowed me to build strong relationships with customers and enhance their shopping experience, resulting in increased customer satisfaction and loyalty. Within the first 2 weeks of working at Sephora, I was considered to be one of the top sales associates in the store.Guided Sephora Client’s in finding desired categories and products Server/Barback
THE LOS ANGELES COUNTRY CLUB - CA
April 2022 to September 2023
As a Server, I play a crucial role in delivering exceptional dining experiences to our esteemed members and guests. My attention to detail, professionalism, and commitment to exceeding expectations will contribute to our club’s reputation for excellence. Important Responsibilities:
• Greet members and guests warmly, providing a welcoming atmosphere.
• PTake food and beverage orders accurately and efficiently.
• Recommend menu items and provide information about specials.
• Deliver food and drinks promptly and professionally.
• Ensure proper table settings and presentation of dishes.
• Anticipate members’ needs and fulfill requests promptly Bar Back
Issima Restaurant, The La peer Hotel - West Hollywood, CA January 2022 to September 2022
1. Restocking supplies for the bar with liquor, beer, wine, glassware, and other necessary supplies during busy periods to ensure the bartenders have what they need to serve customers. 2. Cleaning and organizing the bar area by clearing empty glasses and bottles, wiping down counters, and maintaining a tidy workspace for the bartenders. 3. Assisting with preparation by cutting garnishes, mixing ingredients, and setting up the bar for service to ensure a seamless flow during peak hours.
4. Handling trash and recycling by managing waste disposal, recycling, and trash removal to maintain a clean and hygienic environment.
Overall, I believe I played a crucial role in supporting the bartending team and maintaining the bar's efficiency and cleanliness to deliver a positive experience for customers. Barback/Server
Laurel Hardware Restaurant - West Hollywood, CA
July 2021 to December 2021
• As a server, my duties and responsibilities typically included:
• Greeting and seating customers.
• Taking food and drink orders from patrons.
• Providing menu recommendations and answering questions about the dishes.
• Serving food and beverages to tables in a timely manner.
• Checking on customers to ensure their needs are met and addressing any concerns.
• Processing payments and handling cash transactions.
• Cleaning and setting up tables for the next guests.
• Collaborating with kitchen staff to ensure order accuracy and smooth service.
• Upselling and promoting specials or additional items to customers.
• Following health and safety regulations to maintain a clean and safe dining environment. Desk Concierge
The Palazzo Luxury Apartments - Los Angeles, CA
March 2020 to June 2021
● Represented the Palazzo 5-Star Residential Values
● Attended to all resident needs and service requests
● On-site emergency & security response coordinator
● Maintained all shift logs according to set standards
● Whenever possible was available for open shifts
Night Manager
Fresh Brothers Restaurant - West Hollywood, CA
June 2017 to January 2020
• As a shift leader, my duties and responsibilities included overseeing daily operations,managing staff, and ensuring exceptional customer service.
• I was responsible for creating work schedules, handling inventory and ordering supplies, and maintaining cleanliness and hygiene standards.
• Additionally, I was involved in training and motivating staff, resolving customer complaints, and implementing marketing strategies to promote the restaurant.
• My goal was to maintain a smooth and efficient operation, ensuring that the restaurant meets its financial targets and maintain a positive reputation within the community.
• Lastly, Monitoring inventory levels and coordinating with the kitchen to ensure adequate supplies.
• Managing reservations and seating arrangements to optimize table turnover.
• Handling cash management, including reconciling receipts and preparing deposits.
• Enforcing restaurant policies and procedures to maintain a positive work environment.
• Ensuring compliance with health and safety regulations.
• Conducting staff training and coaching to maintain high-quality service standards.
• Collaborating with the general manager or owners to report on night operations and discuss improvements.
• Closing duties, such as securing the restaurant, preparing reports, and setting up for the next day. Education
Electrical Engineering
University of California Los Angeles - Los Angeles, CA January 2015 to December 2016
Skills
• Makeup application (10+ years)
• Retail sales
• Upselling
• Restaurant Management
• Cash Handling (10+ years)
• Merchandising
• POS
• Makeup application (10+ years)
• Leadership
• Serving
• Training & development
• Customer relationship management
• Product demos
• Beauty & cosmetics sales
• Guest services
• Customer service
• Personal assistant experience
• Sales
• Customer relationship management
• Leadership
• Branding
• Assistant Manager Experience
• Cash register
• Shift management
• Supervising experience
• Training & development
• Relationship management
• Store management
• Cash management
• Hospitality
• Restaurant experience
• Serving
• POS
• Food handling
• Food safety
• Hotel experience
• Upselling
• Cash handling
• Computer skills
• Time management
• Communication skills
• Bilingual
• Fine dining experience
• Social media management
• Bartending
• Blogging
• Marketing
• Barista experience
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
ServSafe
Food Safety Certification
Assessments
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
August 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Administrative assistant/receptionist — Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Retail customer service — Proficient
March 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
January 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
Makeup Artist for Fashion Show
https://www.translatinacoalition.org/blog/2023/11/21/garras-2023-a-spectacular-fusion-of-fashion- resilience-and-community-suppor
November 2023
Required to have the models prepped with foundation and contouring of their features. Followed by the eyes, highlight, blush and lip applications along with overall touch ups as needed for a total of 100 models.
The fashion show was held at the Los Angeles Design Center
Contact this candidate