Social Media Customer Service

T I F FANY

P E T E RSEN

435-***-****

*****************@*****.***

LOGAN, UT 84321

PROFESSIONAL SUMMARY

Energetic Esthetician promoting 6 years of spa service experience. Expert in Body hair removal, Brazilians, Eyebrow waxing and skin treatments with a passion for Esthetics and Skin Care. Well-versed in all safety and sanitation standards with expertise in Alexandria Sugar Paste for Body Hair Removal and Eminence Organic Face Products, and professional Facial Treatment Machines.

SKILLS

• Social Media Marketing • Professional ethics adherence

• Tax Consolidation • Excellent Organization Skills

• Data Entry Skills • Accounting

Skills in Word, Sheets, Excell,

Email and Docs

• • Payroll Administration

• Time management abilities • Customized treatment plans

• High-frequency technology • LED light therapy

• Skin tightening procedures Product recommendation expertise

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• Sanitation and sterilization • Expert skin analysis

• Strong communication skills • Advanced waxing techniques

• Advanced facial techniques • Manual lymphatic drainage

• Ultrasonic skin care • Electrolysis knowledge

• Continuing education commitment • Microdermabrasion expertise

• Consultative sales strategies • Skincare treatments

• Facials and microdermabrasion • Infection Control

• Client Needs Assessment • Anti-aging treatments

• Supply Management • Professional Demeanor

• Eyebrow shaping and tinting • Customer Service

• Flexible Schedule • Active Listening

• Effective Communication • Budget Management

• Business operations leadership • Operations Management

• Entrepreneurial leadership • Inventory Control

• Decision Making • Financial Administration

• Business Development • Public Relations

• Social Media Management • Creative Problem Solving

• Quality Assurance • Business marketing

• Reporting and documentation • Data Analysis

• Customer Service Management • Data Management

• Schedule Management • Program Administration

• Administrative Management • Sales Tracking

• Cost Control • Scheduling

• Adaptability and Flexibility • Business Leadership

• Reliability

EXPERIENCE

Master Esthetician/ Small Business Owner, Black lotus skin clinic, Oct 2019 - Current, LOGAN, UT

Customized facial and body treatments to craft truly personalized sessions and achieve desired results.

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• Interviewed clients to obtain information about contraindications Kept up to date knowledge of treatments and services offered on current salon treatment menu to accurately answer questions.

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Promoted self-care by recommending relaxation techniques and stress- management practices.

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Front Desk Receptionist, Marriott Springhill Suites, Nov 2012 - Sep 2013, Logan, UT

Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.

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• Served as first point of contact for new visitors. Remained calm, resourceful, and proactive while resolving complex issues.

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EDUCATION

Certification: Master Esthetics

Paul Mitchell School of Logan, Logan Ut, Sep 2019

Board certified Master Esthetician in Utah

Diploma: General

Sky View High, Smithfield Ut, Jun 1999

LANGUAGE

Fluent

English

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