Scrum Master Project Manager
Resume:
Cottage Grove,l MN *****
****.*.*****@*****.***
John E Kima
PROFESSIONAL SUMMARY
I am a Scrum Alliance certified Sr. SCRUM Master servant leader with exceptional communication, coaching and team-building skills to help DevOps teams meet the organization's goals. I coordinate daily scrums, Sprint retrospectives, sprint planning, sprint reviews, and other needed meetings to help the team deliver high quality products. I use Scrum methodologies to plan my day effectively and to lead my team successfully. I have experience leading multiple Scrum teams of 5 or more members on each team with the introduction of a Scrum Master and the adaptation of Agile Methodologies. I assisted in the formation of several DevOps teams and helped them grow from the infancy stage to fully matured teams capable of delivering high value products within due time.
SKILLS
Years of Experience
Agile SCRUM master 9 years
Product owner 5 years
Project Manager 10 years
Software lifecycle dev 9 years
Compliance/Governance10 years
Technical Analysis 10 years
Utilizing Agile framework10 years
Sales, Marketing & Finance 15 years
Agile Coach 8years
Rally 8 Years
Salesforce 8 years
Customer Succes Manager 5years
Certification in Leadership/management
Azure devops experience 8 years
PROJECT ROLES
Sr Scrum Master/Project Manager
Safe experience
Lean- Agile Leader
Scrum Master & QA tester
Sr Scrum Master, Agile and waterfall principle.
Sales & Marketing (Project Management)
Experience in a strategic Agile Coach Skills
String Agile Principles,Practice and theory
EXcellent Skills in facilitation,training,mentoring and proffessionals
Scrum:
Servant Leader
Process Improvement
Project Facilitator
Training and Development
Kanban, Jira, Confluence Service Now
Scrum / Agile methodologies
Business Analysis
Agile Program Management
Agile development practices with Rally workspace
Coaching Organization to Scrum Adoption
Software Development
IT Development
Change Management
Conflict Resolution
Product Management
Lean / Six Sigma
Presentation (MS office)
Tasking meetings/Retro
SR Scrum Master
Securian Financial · Full-timeSecurian Financial · Full-time
Jul 2022 - Present · 1 yrJul 2022 - Present
•Consult and implement a product-centric model for Securian
•Agile coach for two offshore teams
•Consult and coach Agile techniques to help the business build outcomes, utilize prioritization techniques to identify roadblocks within delivery
•Conduct capability mapping, value stream mapping and ability to tie in journey mapping and experiences as needed
•Be highly collaborative with several different SMEs (subject matter experts) to understand needs and show problems and solutions
•Provide consultation for Scrum Masters, Managers, and Portfolio Managers to continuously evolve and mature Product centric Mindset.
•Align to the Agile Center of Excellence strategy and support the broader transformation initiatives
•Help shape the ongoing strategy around improving team practices and delivery
•The goal is to coach, guide, mentor, empower, and encourage each team towards the self-sustainability of Agile practices
•Qualifications & Requirements:
•
•Experience in a strategic Agile Coaching role for at least 5+ years that was diligently applying Agile principles, practices, and theory
•Deep Lean/Agile skills including time at least 4+ years in a Product Owner, Scrum Master, Developer or LOP role.
•Excellent skills in Facilitation, Training, Mentoring and Professional Coaching
•Understanding of major agile frameworks (Scrum, Kanban, SAFe, LeSS)
•Knowledge of various well-documented patterns and techniques (Process Mapping, Value Stream, Capability Assessment, Transformation Roadmaps, Journey Maps and Etc.)
Mary Kay- Plano, TX
Scrum Master and Agile Coach (Remote)
May 2021- June 2022
•Lead project and scrum teams in using Agile and waterfall methodologies
•Remove impediments and coach the scrum team on removing impediments
•Help the scrum and development teams to identify and fill in blanks in the Agile framework
•Experience with Kanban and Scrum ban
•Great experience using Azure DevOps with multiple team.
•Lead DevOps agile Practice improve reporting to leadership
•Provide Project Management oversight on service request
•Assist SRE teams in leading and working with engineers
•With work Internal and External Project Management teams
•Able to provide timelines and status to stakeholders
•Resolve conflicts and issues that occur
•Support the product owner and provide education where needed
•Lead meetings with customers and engineers as needed
•Other activities as may be assigned by my managerroject Manager Scrum MasterProject Manager Scrum Master
SR Scrum Master/ Agile Consultant
UHG - Remote Apr 2020 – May 2021
Minneapolis MN
•Use Azure DevOps for pull system.
• Managed and appropriately escalates, resolve impediments, risks, issues, and changes tied to the
•product development initiatives.
• Supported 2 Scrum teams and established a lightweight scrum project management process to
•meet development goals.
• Facilitated and managed daily stand-ups, product backlogs grooming meeting, sprint planning
•meetings, sprint reviews/demo, retrospectives, story board and story writing.
• Used burn-down metrics to report project updates.
• Enacted change and continuous improvement increasing the productivity of Scrum Teams.
•Strategically removed impediments ensuring no distractions to the development team.
• Coached upper management, the teams and other scrum masters on agile best practices.
• Advocated transparency to initiate the trusting processing between management and scrum
•teams while scrum teams build towards self-managing themselves
• Coached the team on how to create clear and concise user stories.
• Communicated with top management, engineers, product managers and support specialists on
•product issues particularly during deployment.
• Performed hands-on reviews of product backlog, designs, code, test scripts, and results in
•addressing delivery impediments or product quality issues.
•Ensures deliverables across engineering teams are high quality and clearly documented.
CISCO- Richardson, TX
Scrum Master Consultant/ Product Manager (Remote)
Jan-2020 – April 2020
•Working on different Rally Workspace migration activities and provided Rally user
•Worked on Tableau dashboards, connected to data source for reporting & dashboards creation & also utilized SQL queries on TOAD.
•Created use cases, user stories, product documentation, user manuals to communicate proper maneuvering of Rally for developers & system Testers.
•Consulting & coordinating with RALLY team on performance issues & other enhancements in Rally.
•Created use cases, user stories, product documentation, user manuals to communicate proper maneuvering of Rally for developers & system Testers.
•Facilitated Scrum team ceremonies, including daily Scrum, Sprint Planning, Sprint Demos, and Retrospectives with rally.
•Used techniques that foster a spirit of listening, empathy, awareness and foresight.
•Trained and coached teams on all aspects of planning and execution, including vision, release roadmap, user story creation, story mapping, release planning, sprint events, progress monitoring and continuous improvement.
•Worked effectively with multiple scrum teams both internally and offshore.
•Managed the product backlog and supported scrum framework for monthly releases.
•Fostered transparency and visibility and radiated information to the rest of the organization as appropriate. Support team progress reporting.
•Partner with stakeholders to ensure valuable Demos. Advance visual management for status reporting for the team and departmental cross-team needs.
•Shielded scrum teams from external interference for optimal productivity and success for Agile process.
•Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
•Ensured my teams were highly performing and productive by team resolving conflicts, removing impediments and increasing team collaboration through effective communication.
Scrum Master
Ria Money Transfer
Nov 2018 - Mar 2019
Dallas, Texas, United StatesDallas, Texas, United States
•- Strong knowledge of Agile values, principles, and practices and capacity to understand specific needs or requirements to apply skills/knowledge
•- Certified Scrum Master (CSM) certification a plus
•- Experience as a Scrum Master managing multiple teams simultaneously
•- Knowledge of scrum, Kanban, Lean, XP, and other Agile frameworks Comfort with agile tools such as JIRA, Confluence, MURAL
•- Experience with distributed teams, in multiple time zones
•- Demonstrated ability to partner and communicate effectively with non-technical team members, resolving contending or contradictory objectives, and unifying disparate ideas into a homogenized solution
•- Possess the ability to influence others, implement change, and standardize processes in a complex business environment
•- A passion for mentoring and growing the potential of others
•- Great teammate - should be ready to go beyond to help the immediate team and do not be averse to not shy away from asking for help if needed.
•- Eagerness to learn new technologies and bring new ideas to the table
•- Demonstrated growth mindset
•- Positive attitude and ability to inspire the team toward continuous improvement
•- Experience with Design Sprints and/or Product Discovery Tactics
•- Direct experience with big room planning and cross-team coordination
•- Understanding of basic fundamentals of iterative and incremental development
•- Experience successfully delivering solutions on an aggressive schedule
•- Excellent presentation skills
•- Ability to work in ambiguity and iterate to a solution can estimate and solve basic business problems without explicit direction
•- Creative, flexible, and willing to continuously change, evolve, and improve software development processes
•- Demonstrated technical leadership and direction
•- Demonstrated program-level collaboration and system architecture understanding
•- Strong communication, collaboration, leadership, conflict resolution, budgeting, and time management skills
Sr Scrum Master/Agile Coach (Consultant)
Sherwin Williams, Minneapolis MN
May 2017 – Sept 2018
•Practice Agile principles including Kanban.
•Use rally workspace to run all my scrum activities.
•Keep close look on things that can impact the project.
•Solve dependency issues.
•Use Azure DevOps to track project states.
•Keep my team engaging with positive ideas.
•Explain company goals and objectives logically for proper team understanding.
•Organize release planning.
•Work with my team in data transfer from Valspar to Sherwin Williams using salesforce cloud platform.
•Great knowledge working with cloud environments.
•Create effective training program on story mapping
•Identify skills and needs from the team.
•Create story mapping training to improve effective user story mapping.
•5 years of software development methodologies.
•Support team in providing and improving business.
•Facilitate daily stand up.
•Create new programs to improve knowledge and organize motivational classes.
•Provide team retrospective for improvement.
•Protect Scrum Team from distraction, removed impediments and resolved conflicts.
•Provide transparency to the team and stakeholders constantly with proper updates.
•Prepare and lead presentations to members.
•Collaborate with the development team and the product owner to maintain consistency.
Henkel Company, Prescott, WI
Scrum Master/ Project manager/ Product Owner
March 2014 - April 2017
•I believe in Agile principles in all walks of life, I am an ambassador of this principle. I constantly show value, practice, and success when these principles are put to work.
•Led two Scrum teams of nine members on each team. With the introduction of a Scrum Master and the adaptation of Agile Methodologies we were able to reduce time and increase productivity with better communication. This resulted in an increase of revenue from 2.5 million to 3.5 million in 2+ years. This also helped to strengthen our relationship with customers as consistency was demanded.
•Provided customer collaboration over contract negotiation. At Henkel, I encouraged more face to face interactions with my customers so they could be part of the process and the solution.
•Provided product 15% less and under budget. We were given a budget as a team, during our spring planning the development team was able to create a great sprint planning that was able to reduce budget at the end of the project almost 15%. This was a result of great use of the agile principle.
•Create a great use of Kanban, Jira, XP, and FDD thereby reducing cycle time by 20%.
•SAP Cloud Platform.
•Facilitated Agile Adoption Retrospective for the organization. After every sprint we had our retrospect, which helped us reduce the amount of impediments.
•Remove obstacles to allow my team to focus on the job at hand.
•Coach management team on Agile Manifesto. Collaborated with other team leaders to be able to properly understand the agile principles.
•Valid experience writing and prioritizing user story
•Ensure Jira issues/tickets contain enough information in which clarifies the definition of done. I constantly talk to my product owner to clarify the definition of “done.” Our customers enjoyed the constant feedback they received from the team. This also showed clarity.
•Delivering working software frequently
•Communication with product owner on prioritizing work as well as gaining clarity
•Create more face to face interaction over process and tools
•Coordinate efforts of a 9 person team to improve productivity.
•how to work with Agile/Scrum practices
•Employed Kanban to improve team velocity by 30%. I constantly measure the progress after every sprint. It was very important for me at Henkel to measure the Implement new ideas. I have also been open to new ideas. As a servant leader my job is not only to facilitate but to also encourage new inputs. I did this on a regular basis at Henkel.
•Ability to work outside of regular business hours
•Work with a large enterprise network at Henkel. I constantly educate myself with the various enterprises Henkel works with. This has helped me understand the nature of the business and its demand.
•Create team organization on velocity of the project. I quickly realized I was able to reduce velocity by 30%, allowing enough time for proper review.
Product Owner/ Project Manager/ Customer success manager
KTC IT consulting firm California
February 2012 - January 2014
•Supporting customer onboarding and launch
•Account Management to grow accounts, obtain renewals and upsells
•Monitoring customer programs and making improvements using KPIs
•Handling customer questions
•Proactively reaching out to customers with program recommendations
•Quarterly program check-ins to improve and develop mentoring programs
•Key goal: Generating success stories, retaining and growing customer accounts
•Great understanding of snowflake cloud data warehouse
•Support team in providing and improving business
•Created great leadership and collaboration skills
•Introduced Waterfalls methodologies
•Protected Scrum Team from distraction, removed impediments and resolved conflicts
•Provide transparency to the team and stakeholders constantly with proper updates.
•Prepared and led presentations to members
•Collaborate with the development team and the product owner to maintain consistency
•Promote team engagement and team spirit
•Ensure that the team is accountable and agrees upon task at hand
•Excellent team facilitator and team development
•Proven project skills and responsibility for cross-functional teams
•Excellent ability to develop relationships with client personal thereby strengthening the relationship within.
•Followed up with results during the meetings to provide clarity when demanded.
Sales & Marketing (Project Management)
JJ Taylor Distribution, Minneapolis, MN
May 2002 – January 2012
•Provided proper education to grow business in a competitive market. I provided proper education while working for Miller Lite as a Sales Rep so I could gain competitive advantage over my competitors.
•Provided extensive knowledge on products to customers. With my various certificates and proper understanding of beer education I was able to provide my customers with the knowledge needed to increase sales.
•Educated wait staff on methods to improve sales. I understood the most important individuals in the beer industry are our wait staff. Proper knowledge of the product will drive sales. After a period of five years I was able to introduce different techniques to increase sales in our bars and restaurants.
•Proper merchandising of goods into consumer’s hands
•Created market strategies to improve sales
•Managed a team of 5 people to increase productivity
•Great communication skills
•Great motivation skills
•Ability to work in a competitive environment
•Great problem solver
•Improved distribution and merchandising by 30%
•Increased profit margin from 2006-2012 at a 15% increase
EDUCATION
Concordia University
Bachelor of Business Marketing
Bachelor of Elective Studies (Business Engineering)
Minors: Communications, Human Relations
August 2005 - December 2010, Saint Paul, Minnesota.
AWARDS
Global Leadership Award from UNICEF (2009)
SCRUM ALLIANCE certified SCRUM Master
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