Risk Management Fraud Detection

Prasanth Jalagam

+1-617-***-**** • ********.*******@*******.*** • linkedin.com/in/prasanth-jalagam-1b281b An experienced technical leader with a proven track record of helping cross-functional teams with pre- sales, design, and implementation of financial crime risk management and CRM solutions. I bring a unique blend of technical proficiency in solutions architecture, strategic vision, integrating emerging technologies and effective communication to drive successful outcomes. Core Banking RegTech - ML based Fraud Detection Data Engineering - Analytics & Big Data Open Banking - API Integration Digital Transformation Technical delivery leadership Solution Architecture WORK EXPERIENCE

Symphony AI (Formerly BAE Systems AI, Norkom) • 03/2008 - 12/2023 Head Of Solutions Architecture

Successfully implemented FinCrime risk management solutions (AML, CDD/KYC, Sanctions/PEP, and real-time payment fraud detection systems) for over 40 clients in the Americas across banking, insurance, and health care domains.

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Revamped multiple rule-based detection systems to risk-based predictive capability using ML and data analytics, driving a 60% overall increase in detection accuracy.

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Oversaw the setup of Datalake acquisition frameworks, resulting in seamless data pipeline integration and infrastructure for big data cloud computing workloads, driving actionable insights and enabling data-driven decision-making.

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Championed convergence of solutions for fraud prevention and AML compliance, resulting in a 60% reduction in fraudulent activities for financial institutions and banks.

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Led compliance and fraud teams to reduce manual investigation hours by 40% using RPA for AML/KYC/CDD/EDD/WLM systems, leveraging Gen AI and data analytics for real time risk management and fraud detection using ML models.

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Managed technical practice for North America, responsible for overall technical delivery and escalations for professional services, career management of solution architects and technical consultants.

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Contributed to the creation of emerging real time payment and generic fraud solutions for retail banking, leveraging profile data from various financial and non-financial data sources Wire, ACH, Weblogs etc., resulted in the retention of multiple major legacy clients and new clients, increased recurring revenue.

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Streamlined integration process by creating industry standard adapters for popular payment and claim systems, CMS, CRM, DataLakes etc. resulting in 50% faster turnaround time for clients. Assisted clients to leverage feature data needed for model training and enhancements from Data lakes like Snowflake, Databricks and other pipelines through API integration and webhooks.

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Ownership for POC/MVP, RFI/RFP & bid support, requirements validation, design reviews, emerging tech evaluation and guidance to enhance products and services using digital banking, Open Banking and API integration, Personalization Analytics, Embedded Inclusions.

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Thought leadership towards emerging solutions like omni-channel risk scoring, RPA, Gen AI for investigation workflows, real-time AML (FRAML), Open Banking API adapters, leverage RAG for case management workflow.

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Increased senior technical resources retention by 30% through targeted hiring practices, resulting in 80% of them having a tenure greater than 8 years, leading to a more experienced and stable team, ultimately boosting overall productivity.

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Theikos (currently Astadia) • 03/2006 - 02/2008

Director, Technology • Full-time

True Advantage Inc • 05/2005 - 02/2006

Technical Development Manager

Channelwave Software • 05/1999 - 04/2005

Senior Applications Lead

Emc • 08/1997 - 04/1999

Systems Analyst

EDUCATION

Ms In Information Technology

The George Washington University

Bs Eng In Electronics And Communications

Bharathiar University

SKILLS

Dev Tools & Dev Ops: Docker, Git, Jenkins CI/CD, Kubernetes, Terraform Data Analysis and Visualization: Matplotlib, Pandas, Power BI, Tableau Programming and Databases: Java, Javascript, Python AI/ML and Big Data: Hadoop/Spark, Kafka, PyTorch, Scikit-Learn, TensorFlow Databases and Data Engineering: Azure Data Factory, Azure Synapse, Databricks, Kinesis, Mongo DB, Oracle, Postgres, Redshift, SageMaker, Snowflake, SQL server Fraud Detection Technologies: Behavioral analytics, ML based anomaly detection, Pattern recognition Cloud Platforms: AWS, Azure

Frameworks and Processes: FFIEC, HIPAA, ISO 20022, Open API Banking, PCI/GDPR/HIPAA, SAFe Business Domains: Compliance Tech AML/KYC/CDD/EDD, CRM, FinCrime Prevention and Risk Management, Fintech, Healthcare Claims Fraud, Insurance P&C

• Developed customized technology solutions for 10 clients, improving efficiency and saving costs. Led a team of local and offshore resources to scope, manage, and deliver business processes and technology consulting projects.

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Provided pre-sales assistance through proof of concept validation, estimates, and solution design, leading to a 25% boost in sales and increased client retention.

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Streamlined offshore software development process, resulting in 25% increase in on-time product delivery and improved product quality.

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Efficiently managed ClearForest extraction and data integration projects, leading to improved data accuracy by 15%

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Successfully implemented PRM/CRM solutions for large and medium scale organizations resulting in improved ROI and partner channel development.

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Led technology discussions, awarded 3 Core Value Awards for exemplifying innovation, integrity, teamwork and pride in delivery.

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• Led development team in successfully implementing multi-tier web apps for corporate Intranet. Developed ETA & EPD online time-sheet and applications for EMC corporate unit, boosting productivity

& accuracy.

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Leadership: Career Management, change and risk management, Cross-functional collaboration, Team Building

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